Supported Platforms
Getting Started
HYPR 8.0.0+ Uses Keycloak 16.1.1
HYPR version 8.0.0+ uses Keycloak version 16.1.1, and is no longer compatible with Keycloak version 7.0.
Customers who are running HYPR on-premises must also upgrade Keycloak as part of any HYPR upgrade from versions 7.10. HYPR Cloud customers will get the Keycloak upgrade automatically. Regardless of installation type, all customers should plan to thoroughly test any HYPR instances, with an emphasis on deployments which use Intelligent Extensions, rely on custom templates within HYPR or Keycloak, or deploy applications which depend on embedded browser functionality.
Here's what you'll need to run each of the HYPR components:
| Component | Requirements |
|---|---|
| HYPR Control Center | Supported browsers: Chrome Firefox Edge Safari |
| HYPR Mobile App (Android) | Supported versions: Android 8.0+ Please note that for security reasons the app will immediately terminate without issuing an error if run on a rooted Android device. |
| HYPR Mobile App (iOS) | Supported versions: iOS 12.4+ Please note that for security reasons the app will immediately terminate without issuing an error if run on a jailbroken iOS device. |
| HYPR Device Manager | Supported browsers: Chrome Firefox Edge Safari |
| HYPR Workforce Access Client (Windows) | Supported Windows versions: Windows 11 Pro Windows 10 Pro (1607+) Note that the current onboarding process downloads the 64-bit version. If you need a 32-bit installer, please contact HYPR Support. Additional Requirements: See the detailed Requirements for the HYPR Workforce Access Client, which are different depending on the type of installation youβre doing (Quick or Advanced). |
| HYPR Workforce Access Client (Mac) | Supported macOS Versions: 13 (Ventura) 12 (Monterey) 11 (Big Sur) 10.15 (Catalina) 10.14 (Mojave) 10.13 (High Sierra) Note that Mojave or later is required if you want to use Apple's Touch ID fingerprint recognition Additional Requirements: See the detailed Requirements for the HYPR Workforce Access Client, which are different depending on the type of installation youβre doing (Quick or Advanced). |
Supported FIDO2 Devices | HYPR web authentication is compatible with all FIDO2 Certified devices. The following devices are known to register and authenticate correctly: Android Authenticator with SafetyNet Attestation Excelsecu eSecu FIDO2 Security Key FEITIAN ePass FIDO2 Authenticator FEITIAN ePass FIDO2-NFC Authenticator Google Chrome Mac Touchbar Thetis FIDO2 Security Key Windows Hello Hardware Authenticator Windows Hello Software Authenticator Yubico Security Key (blue) Yubico YubiKey 5 Series Yubico YubiKey 5 Series with NFC Yubico YubiKey 5C Yubico YubiKey 5Ci FIP Yubico YubiKey Bio FIDO Edition Other models may be compatible. Refer to the FIDO Alliance for a comprehensive list. |
Backward Compatibility
All HYPR components are fully compatible across the three previous/subsequent minor (X.X) HYPR releases.
Updated 9 months ago