Workstation Settings

HYPR Control Center Standard: Workstation

Use the Workstation Settings screen in the Workstation section to enable and configure optional HYPR workstation login features. These changes by default affect the HYPR Default Workstation Application. To manually change Workstation Settings for individual RP Applications, you must be in Control Center Advanced Mode > Select an Application > Application Configuration > Workstation Settings. The UI is identical to what is described in this article.

Require User Presence

[Windows Only]

If enabled, the Require User Presence feature will prompt users to enter their workstation account password as an extra security step when registering a mobile device. While this is enabled, the default one-minute timeout to allow for scanning the QR code is extended to three minutes.

In-App Logs Submission

Enables logs to be sent directly to the tenant logs from inside the Application. The same information is also sent directly to HYPR Customer Support when users do so. In the Support dialogs, the Company Display Name from General Settings will only be shown for the App if this feature is ON.

Mac users have some unique options surrounding this feature. See Using the Workforce Access Client: Contact Support for how this setting affects the user experience on WFA for Mac.

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Enable Security Key

If enabled, the Enable Security Key feature allows users to register a smart key via the HYPR Workforce Access Client and use it for workstation authentication as an alternative to their mobile device.

Related Topics:

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Roaming Users

[Windows Only]

If enabled, the Roaming Users feature allows users to pair their mobile device once then access any domain-joined desktop by scanning a QR code displayed on the login screen.

This feature must be enabled for the Passwordless User tile to be set as the default at login. See Installing Manually for details on making Passwordless User the default tile.

For a description of the user experience, see Logging In As a Roaming User.

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Users Must Pair Again to Use This Feature!

After the Roaming Users feature is activated in the Control Center, users will need to re-register their mobile devices with the HYPR Workforce Access application.

Enable Offline Mode

Offline Mode allows users to perform a PIN-based login when they don’t have an internet connection for either their mobile device or the workstation itself. For a description of the user experience, see Unlocking While Offline.

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In addition to enabling/disabling Offline Mode, you can set the following parameters:

ParameterDescription
PIN LengthThe number of alphanumeric characters users will need to enter on the workstation login screen when their mobile device or the workstation is offline (6-13).
Number of Offline PINsThe number of times a user can access their machine while offline (10-25).

Users are warned they’re running low on PINs when they have 20% remaining and the PIN count is reset upon successful completion of a normal online login.
PIN Display TimeoutNumber of seconds the PIN will be displayed on the user’s smartphone (30-300).
Offline Access DaysThe number of consecutive days a user can login while offline (7-90).

Users are warned they’re running low on days when they have 20% remaining and the offline access day count is reset upon successful completion of a normal online login.

Recovery Mode

[Windows Only]

Recovery Mode allows users to perform a PIN-based login when they don’t have access to their mobile device. For more information, see Unlocking with a Recovery PIN for the user experience this enables.

In addition to enabling/disabling Recovery Mode, you can set the following parameters:

ParameterDescription
Recovery PIN LengthThe number of alphanumeric characters users will need to enter on the workstation login screen when they request a Recovery PIN (6-13).
Default: 8
Recovery PIN CounterThe number of Recovery PINs generated during the pairing process (1-10).
Default: 5
Recovery PIN LifespanNumber of hours for which the Recovery PIN is valid (24-72). The timer starts when the user first logs into the workstation using the PIN.
Default: 72

Security Key Recovery Mode

Enables a recovery PIN for security key users who do not have access to their key and need to login. See Pairing with a Security Key for security key PIN management.

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Non-exportable Private Keys

If non-exportable private keys are enabled for the Workforce Access Client, Security Key Recovery Mode will be disabled automatically.

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In addition to enabling/disabling Security Key Recovery Mode, you can set the following parameters:

ParameterDescription
Recovery PIN LengthThe number of alphanumeric characters users will need to enter on the workstation login screen when they request a Recovery PIN (6-13).
Default: 8
Recovery PIN CounterThe number of Recovery PINs generated during the pairing process (1-10).
Default: 5
Recovery PIN LifespanNumber of hours for which the Recovery PIN is valid (24-72). The timer starts when the user first logs into the workstation using the PIN.
Default: 72