iOS Error Codes

This page lists all the possible errors returned by the HYPR Mobile App for iOS.

Code Prefixes

HYPR Mobile App for iOS error codes begin with 10.

Some of the defined ranges of errors are linked here. The easiest way to find an error is still just to search the page.

Error Prefixes by Component
10100x-10107x User Agent	101071-101074 API/Endpoint	1522xxx Audit Events
101075-101079 OOB / Push	104xxx-106xxx FIDO Client	107xxx Authenticators
109xxx Offline Mode

HYPR for iOS / HYPR SDK for iOS

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Code	Error	Cause and Resolution
10100	HYPRErrorInvalidParameters Parameters supplied were not valid for the specified operation.	What to do? Try again or request support for more assistance.
10100	HYPRErrorInvalidParameters SHA256 result not available.	What to do? Check debugger logs for more details.
10101	HYPRErrorRegistrationFailed The registration operation failed.	What to do? Try again or request support for more assistance.
10102	HYPRErrorAuthenticationFailed The authentication operation failed.	What to do? Try again or request support for more assistance.
10103	HYPRErrorDeregisterFailed Deregistration failed.	What to do? Please try again or request support for more assistance.
10104	HYPRErrorRemoteDeviceRegistrationFailed Unable to register the remote device.	What to do? Try again or request support for more assistance.
10105	HYPRErrorRemoteDeviceSetupRegistrationFailed Unable to register the remote device.	What to do? Try again or request support for more assistance.
10106	HYPRErrorRemoteDeviceCompleteRegistrationFailed Pairing failed.	What to do? Please try again or request support for more assistance.
10107	HYPRErrorRemoteDeviceUnlockFailed Unable to unlock the computer due to the connectivity issues	What to do? Ensure that computer you're trying to login into is connected to the internet. Try to unlock the same computer again after 1 minute. Use the Offline PIN if the steps above didn't help.
10108	HYPRErrorRemoteDeviceCancelUnlockFailed Unable to cancel the authorized unlock (eg. unlock windows machine)	What to do? It looks like you are offline, so we couldn't cancel the unlocking process. Check that you are connected to the internet and try again.
10109	HYPRErrorRemoteDeviceAuthenticationFailed Unable to complete the remote device authentication (eg. push notification-based operation for web login or transaction)	What to do? We couldn't reach your device to unlock it. Check that it's turned on, and that you are connected to the internet, then try again.
10110	HYPRErrorRemoteDeviceDeregisterFailed Unable to complete the deregister of one or more remote devices	What to do? Check that you are connected to the internet and try again.
10111	HYPRErrorInsufficientPermission No camera permissions were granted required by Sensory Face Authenticator.	What to do? Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted.
10113	HYPRErrorStatusUpdateFailed Unable to successfully complete status request	What to do? It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again.
10114	HYPRErrorResetAppFailed Unable to successfully complete reset app	What to do? It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again.
10999	The operation was cancelled	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
Back to Top	User Agent Errors (10100x-10107x)
101000	HYPRErrorUserAgent User Agent error.	What to do? HYPRCore error
101001	HYPRErrorUserAgentRegistrationGetRequestError FIDO Registration get request failed.	What to do? Try again or request support for more assistance.
101002	HYPRErrorUserAgentRegistrationInvalidUAFResponse FIDO Invalid UAF registration response received.	What to do? Try again or request support for more assistance.
101003	HYPRErrorUserAgentRegistrationSendRequestError FIDO Registration send request failed.	What to do? Try again or request support for more assistance.
101004	HYPRErrorUserAgentAuthenticationGetRequestError FIDO Authentication get request failed.	What to do? Try again or request support for more assistance.
101005	HYPRErrorUserAgentAuthenticationInvalidUAFResponse FIDO Invalid UAF authentication response received.	What to do? Try again or request support for more assistance.
101006	HYPRErrorUserAgentAuthenticationSendRequestError FIDO Authentication send request failed.	What to do? Try again or request support for more assistance.
101007	HYPRErrorUserAgentDeregisterGetRequestError FIDO Deregistration get request failed.	What to do? Try again or request support for more assistance.
101008	HYPRErrorUserAgentDeregisterInvalidUAFResponse FIDO Invalid UAF deregistration response received	What to do? Try again or request support for more assistance.
101009	HYPRErrorUserAgentDeviceSetupGetRequestError Remote Device setup request failed.	What to do? Try again or request support for more assistance.
101010	HYPRErrorUserAgentDeviceSetupSendRequestError Remote Device registration request failed.	What to do? Try again or request support for more assistance.
101011	HYPRErrorUserAgentDeviceSetupNewUserError Remote Device registration for new user failed.	What to do? Try again or request support for more assistance.
101012	HYPRErrorUserAgentDeviceSetupExistingUserError Remote Device registration for existing user failed.	What to do? Try again or request support for more assistance.
101013	HYPRErrorUserAgentDeviceUnlockAuthenticationError Remote Device unlock authentication failed.	What to do? Try again or request support for more assistance.
101014	HYPRErrorUserAgentDeviceUnlockAuthorizationError Remote Device unlock failed.	What to do? Try again or request support for more assistance.
101015	HYPRErrorUserAgentDeviceUnlockAuthenticationHMACError Remote Device Authentication HMACs generation failed.	What to do? Try again or request support for more assistance.
101016	HYPRErrorUserAgentDeviceUnlockAuthorizationCompleteError Remote Device unlock failed.	What to do? Try again or request support for more assistance.
101017	HYPRErrorUserAgentDeviceCredentialsNotFound Remote Device credentials not found during OOB authentication.	What to do? Try again or request support for more assistance.
101018	HYPRErrorUserAgentDeviceAuthenticateWithShoveFailed Remote Device OOB authentication failed.	What to do? Something went wrong with your authentication method. Please try again.
101019	HYPRErrorUserAgentNoProfileRegistered No registered profiles found.	What to do? Try again or request support for more assistance.
101020	HYPRErrorUserAgentNoUserAccountRegistered Operation failed.	What to do? Please try again or request support for more assistance.
101021	HYPRErrorUserAgentDeviceStatusUpdateError Remote Device status update failed.	What to do? Try again or request support for more assistance.
101022	HYPRErrorUserAgentDeviceCancelUnlockError Remote Device Cancel unlock failed.	This error indicates that the user was trying to cancel the authenticate request, but it failed due to the computer's connectivity issues. What to do? 1. Wait 2 minutes and try again. 2. If the issue persists, contact your Support to verify connectivity before trying again. 3. If the issue persists, record the trace ID displayed on the error screen, and escalate to a Control Center administrator to analyze the logs.
101023	HYPRErrorUserAgentDeviceCancelUnlockSessionRetrieveError Operation failed.	What to do? Please try again or request support for more assistance.
101024	HYPRErrorUserAgentDeviceDeregisterSessionRetrieveError Operation failed.	What to do? Please try again or request support for more assistance.
101025	HYPRErrorUserAgentDeviceFidoGetSessionSaveError Operation failed.	What to do? Please try again or request support for more assistance.
101026	HYPRErrorUserAgentDeviceFidoSendRegSessionSaveError Operation failed.	What to do? Please try again or request support for more assistance.
101027	HYPRErrorUserAgentDeviceFidoSendAuthSessionSaveError Operation failed.	What to do? Please try again or request support for more assistance.
101028	HYPRErrorUserAgentDeviceSetupSessionSaveError Failed to save Remote Device session during setup.	What to do? Try again or request support for more assistance.
101029	HYPRErrorUserAgentDeviceRegistrationsSessionSaveError Operation failed.	What to do? Please try again or request support for more assistance.
101030	HYPRErrorUserAgentDeviceAuthorizeUnlockSessionSaveError Operation failed.	What to do? Please try again or request support for more assistance.
101031	HYPRErrorUserAgentDeviceUnlockLoggedOutError Attempt to lock an already locked workstation or the workstation does not exist.	What to do? Try again or request support for more assistance.
101032	HYPRErrorUserAgentDeviceUnlockUnlockedError Attempt to unlock an already unlocked workstation.	What to do? 1. Try to unlock the account again. 2. Attempt to restart the computer and initiate the unlock again.
101033	HYPRErrorUserAgentWebProfilesLimitReached You've reached the limit of paired web accounts.	What to do? Unpair an account you're not using and try again.
101034	HYPRErrorUserAgentWorkstationProfilesLimitReached You've reached the limit of paired devices.	What to do? Unpair a computer you're not using and try again.
101035	HYPRErrorUserAgentWorkstationsLimitReached Workstations limit reached.	What to do? You've reached the limit of paired devices. Unpair a computer you're not using and try again.
101036	HYPRErrorUserAgentWebRemoteDeviceAlreadyPaired The account on the current server already paired. Users can't re-pair the same account, de-registration is needed first.	What to do? Remove this account before trying to pair again. Ensure that you don't have this account paired on mobile app already.
101037	HYPRErrorUserAgentWorkstationRemoteDeviceAlreadyPaired The workstation on the current rp already paired.	What to do? This computer is already paired with your HYPR app. You can unlock it from the home screen.
101038	HYPRErrorUserAgentWorkstationRemoteDeviceAuthorizationRejected This error means that Active Directory Services rejected the authentication or the certificate enrollment. Usually, this will accompany a 403 status code for the authorization request.	What to do? This error could indicate the misconfiguration of Active Directory Services and may require the system administrator to review logs for more information. For more details, please check HYPROneService, the HYPRCredProvider log files, and the Event Viewer logs from the workstation to which the user is trying to authenticate. Send obtained logs to HYPR Support for more assistance.
101039	HYPRErrorUserAgentDeviceUnlockInvalidEncCounterError Operation failed.
101040	HYPRErrorUserAgentOfflineAccessError Offline token access problem.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
101041	HYPRErrorUserAgentOfflineAccessNotAvailableError Offline token access not available.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
101042	HYPRErrorUserAgentOfflineAccessNotEnabledError Offline token access not enabled.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
101043	HYPRErrorUserAgentDeviceNotFound Offline mode failed.	What to do? Please try again or request support for more assistance.
101044	HYPRErrorUserAgentZeroOfflineTokensLeft Offline mode failed.	What to do? Please make sure you are connected to the internet, next time you are unlocking your computer.
101045	HYPRErrorUserAgentRetrieveLoginCertError Authentication failed.	What to do? We are unable to authenticate you due to an error. Please delete this workstation and re-pair.
101046	HYPRErrorUserAgentRemoteDeviceNotFound Operation failed.	What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101047	HYPRErrorUserAgentRemoteDeviceCredentialsNotFound Operation failed.	What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101048	HYPRErrorUserAgentRemoteDeviceCredentialsUnarchiveFailed Operation failed.	What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information.
101049	HYPRErrorUserAgentKeychainRetrievalFailed Operation failed	What to do? Please try again or request support for more assistance.
101050	HYPRErrorUserAgentInvalidDeepLink Invalid Deeplink.	What to do? Please provide a valid deep link
101051	HYPRErrorUserAgentOOBAuthenticationCancelFailed OOB Authentication cancelation failed.	What to do? 1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it.
101052	HYPRErrorUserAgentDeviceRegistrationCancelFailed Device registration cancelation failed.	What to do? 1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it.
101053	HYPRErrorUserAgentAccountNotFound Unable to find user account.	What to do? Please try again or request support for more assistance.
101054	HYPRErrorUserAgentAuthenticatorNotRegistered Authenticator is not registered.	What to do? Please make sure that the authenticator is registered
101055	HYPRErrorUserAgentPushExpired Push Notification Expired.	What to do? User should try to authenticate again.
101056	HYPRErrorUserAgentDeviceLockError Remote Device lock failed.	What to do? Check if workstation has internet access - Try again or request support for more assistance
101057	HYPRErrorUserAgentOOBAuthNotSupportedForThisMachineType Pending OOB Auth not supported for this machine type.	What to do? User should attempt to request pending OOB Authentication for web machines only.
101058	HYPRErrorUserAgentOOBAuthAlreadyHandledForThisSession The session for this OOB Authentication request is handled already.	What to do? User should try to login trigger the login on the website one more time before trying to get the pending OOB Authentication request.
101059	HYPRErrorUserAgentPendingOOBAuthError Pending OOB Authentication error.	What to do? In most of the cases - because there is no pending auth at the moment, either user didn't trigger it from the web or it is expired already.
101060	HYPRErrorUserAgentServerDeviceLockError We couldn’t lock your computer. Please try again later or contact your Admin if this keeps happening.	What to do? Check if the workstation has Internet access; try again or contact HYPR Support to verify the feature  is enabled.
101061	HYPRErrorUserAgentUnknownQRCodeType Unknown QR code type.	What to do? Reach the support.
101062	HYPRErrorUserAgentDomainMachineAlreadyRegisteredForThisUser If user has Domain machine registered for this user, the attempt to register VDI machine will fail.	What to do? Don't try to register VDI machine for the user with already registered Domain machine
101063	HYPRErrorUserAgentOOBAuthenticationFailureReportingFailed OOB mobile authentication failure request failed.	What to do? Failed to authenticate. User should try to authenticate again.
101064	HYPRErrorUserAgentRegistrationHYPRVersionLowerThanSupported HYPR App/SDK Version lower than supported during registration.	What to do? Update HYPR App/SDK.
101065	HYPRErrorUserAgentRegistrationIOSVersionLowerThanSupported iOS Version lower than supported during registration.	What to do? Update iOS version.
101066	HYPRErrorUserAgentAuthenticationHYPRVersionLowerThanSupported HYPR App/SDK version lower than supported during authentication.	What to do? Update HYPR App/SDK
101067	HYPRErrorUserAgentAuthenticationIOSVersionLowerThanSupported iOS Version lower than supported during authentication.	What to do? Update iOS version.
101068	HYPRErrorUserAgentRegistrationHYPRAndIOSVersionLowerThanSupported HYPR App/SDK Version and iOS lower than supported during registration.	What to do? Update HYPR App/SDK and iOS.
101069	HYPRErrorUserAgentAuthenticationHYPRAndIOSVersionLowerThanSupported HYPR App/SDK Version and iOS lower than supported during authentication.	What to do? Update HYPR App/SDK and iOS.
101070	HYPRErrorUserAgentCertificateReenrollmentFailedUnlockComplete Unlock failed. Unlock complete response new cert invalid.	What to do? Attempt to unlock again.
Back to Top	API / Endpoint Errors (101071-101074)
101071	HYPRErrorUserAgentAuthenticationHYPRAndIOSVersionLowerThanSupported No stored API token for protected endpoint.	What to do? Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken.
101072	HYPRErrorUserAgentFailedToGetAPIToken Failed to Get API Token from Server.	What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101073	HYPRErrorUserAgentFailedToSaveAPIToken Failed to Save API Token to Keychain.	What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101074	HYPRErrorUserAgentProtectedEndpointFailedWithInvalidToken Protected endpoint failed with invalid token.	What to do? Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken.
Back to Top	Out-of-Band / Push /Asynchronous Registration (101075-101079)
101075	HYPRErrorUserAgentProfileNotFound Profile Not Found.	What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening.
101076	HYPRErrorUserAgentInvalidWebAuthenticationQRCode Auth QR code invalid.	What to do? Try again or contact support
101077	HYPRErrorUserAgentOOBPushPayloadRetrievalError App cannot retrieve auth payload using QR code data.	What to do? Try again or contact support
101078	HYPRErrorUserAgentOOBInvalidPushPayload Auth payload invalid.	What to do? Try again or contact support
101079	HYPRErrorUserAgentOOBInvalidSessionRetrievedPushPayload Auth payload session invalid	What to do? Try again or contact support
101080	HYPRErrorUserAgentRpClientNotInitialized RP client didn't initialize.	What to do? Try again or contact support
101081	HYPRErrorUserAgentUnknownAsyncRegState async reg failed with unknown state.	What to do? Try again or contact support
101082	HYPRErrorUserAgentMissingAsyncRegManager Internal error.	What to do? Try again or contact support
101083	HYPRErrorUserAgentCanceledAsyncRegState async reg was canceled from the client side.	What to do? Try again or contact support
101084	HYPRErrorUserAgentTimeoutAsyncRegState async reg timeout.	What to do? Try again or contact support
101085	HYPRErrorUserAgentOOBAuthNotSupportedForTheAvailableProfileTypes Authentication request type is not supported for workstation login.	What to do? Use HYPR Passwordless unlock rather than web authentication for this application
101086	HYPRErrorUserAgentOOBAuthNoPendingPayloads No pending push payloads available.	What to do? Authentication on the website is not yet initiated
101087	HYPRErrorUserAgentDynamicLinkAuthBlocked Authentication cancelled. This feature is not enabled.	What to do? Authentication cancelled. This feature is not enabled.
101088	HYPRErrorUserAgentCertRetrievalNotAvailable Workstation Not Ready - our workstation isn’t enabled yet. You’ll receive a notification when it’s ready. If it’s been longer than 24 hours, contact your admin.	This error is thrown when a user selects a pending workstation that has yet to receive a certificate. What to do? Try again or contact Support.
101089	HYPRErrorUserAgentManualCodeEntryFailed Manual QR Code entry failed.	What to do? Wait a minute, then try again, making sure to be ready to type the code and any accompanying information within 1 minute from initiation.
101090	HYPRErrorUserAgentRemoteDeviceFromDifferentProfiles The user agent and the remote device are from different profiles.	What to do? Wait a minute, then try again. If the issue persists, contact an admin.
	Relying Party Client / License Errors (102xxx)
102000	HYPRErrorRelyingParty Relying Party Client error.	What to do? HYPRCore error
102001	HYPRErrorRelyingPartyURLDataTaskRequestFailed Request to the RP server failed.	What to do? Try again or request support for more assistance.
102002	HYPRErrorRelyingPartyJSONSerializationFailed The mobile app has received an invalid payload from the server.	What to do? 1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this.
102003	HYPRErrorRelyingPartyUnexpectedResponsePayloadFormat Parsing RP server response failed.	What to do? Try again or request support for more assistance.
102500	HYPRErrorLicense License error.	What to do? HYPRCore error
102501	HYPRErrorLicenseURLDataTaskRequestFailed Request to Licensing server failed.	What to do? Try again or request support for more assistance.
102502	HYPRErrorLicenseJSONSerializationFailed Parsing Licensing server response failed.	What to do? Try again or request support for more assistance.
102503	HYPRErrorLicenseUnexpectedResponsePayloadFormat Parsing Licensing server response failed.	What to do? Try again or request support for more assistance.
	HYPR Server Errors (103xxx)
103000	HYPRErrorServer HYPRErrorServer.	What to do? The server returned an error. Check underlying error for more detail
Back to Top	FIDO Client Errors (104xxx-106xxx)
	UAF General (104000-104007)
104000	HYPRErrorClient FIDO Client error.	What to do? HYPRCore error
104001	HYPRErrorClientInitializationError FIDO UAF Protocol object missing/malformed. Usually this happens during the integration with the server.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104002	HYPRErrorClientUnknownOperation FIDO UAF Protocol object missing/malformed.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104003	HYPRErrorClientInvalidRequestType Invalid request type in the FIDO Client.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104004	HYPRErrorClientHTTPUsed FIDO http used instead of https in UAF request.	What to do? Ensure that you're using https FIDO Server URL and try again.
104005	HYPRErrorClientTrustedFacetsFromURLError FIDO Retrieving facets from url failed.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104006	HYPRErrorClientInvalidTrustedFacetsCount FIDO Wrong number of facets retrieved from URL.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104007	HYPRErrorClientTrustedFacetsFromError FIDO Wrong facets format or content.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
	UAF - Registration (104008-104014)
104008	HYPRErrorClientRegistrationInvalidRequest FIDO Invalid registration request.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104009	HYPRErrorClientRegistrationASMError FIDO Failed to initialize ASM.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104010	HYPRErrorClientRegistrationAuthenticatorNotFound FIDO no authenticators matched during registration.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104011	HYPRErrorClientRegistrationASMHandleRequestUserCancelled FIDO registration user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
104012	HYPRErrorClientRegistrationASMHandleRequestAccessDenied FIDO registration failed (multiple reasons).	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104013	HYPRErrorClientRegistrationASMHandleRequestError FIDO registration ASM request invalid.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104014	HYPRErrorClientRegistrationRegistrationResponseError FIDO registration UAF response invalid.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
	UAF - Authentication (104015-104012)
104015	HYPRErrorClientAuthenticationInvalidRequest FIDO Invalid authentication request.	What to do? Try again or request support for more assistance.
104016	HYPRErrorClientAuthenticationASMError FIDO Failed to initialize ASM.	What to do? Try again or request support for more assistance.
104017	HYPRErrorClientAuthenticationAuthenticatorNotFound FIDO no authenticators matched during authentication.	What to do? Try again or request support for more assistance.
104018	HYPRErrorClientAuthenticationASMHandleRequestUserCancelled FIDO authentication user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
104019	HYPRErrorClientAuthenticationASMHandleRequestAccessDenied FIDO authentication failed (multiple reasons).	What to do? Try again or request support for more assistance.
104020	HYPRErrorClientAuthenticationASMHandleRequestError FIDO authentication ASM request invalid.	What to do? Try again or request support for more assistance.
104021	HYPRErrorClientAuthenticationAuthenticationResponseError FIDO authentication UAF response invalid.	What to do? Try again or request support for more assistance.
	UAF- Deregistration (104022-104027)
104022	HYPRErrorClientDeregisterInvalidRequest FIDO Invalid deregistration request.	What to do? Try again or request support for more assistance.
104023	HYPRErrorClientDeregisterASMError FIDO Failed to initialize ASM.	What to do? Try again or request support for more assistance.
104024	HYPRErrorClientDeregisterASMHandleRequestAccessDenied FIDO deregistration failed (multiple reasons).	What to do? Try again or request support for more assistance.
104025	HYPRErrorClientDeregisterASMHandleRequestError FIDO deregistration ASM request invalid.	What to do? Try again or request support for more assistance.
104026	HYPRErrorClientUnknownUnknownError FIDO unknown operation.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
104027	HYPRErrorClientSetAAIDPickerViewControllerError FIDO Consumer’s AAID picker view controller doesn’t conform to HYPRAuthenticatorPicker category.	What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
	UAF ASM Layer Errors (105xxx)
	UAF ASM - Registration (10500x)
105000	HYPRErrorASM UAF ASM Layer error.	What to do? HYPRCore error
105001	HYPRErrorASMRegistrationInvalidRequestType FIDO Invalid registration ASM request.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105002	HYPRErrorASMRegistrationBadRegisterParameters FIDO invalid registration ASM request.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105003	HYPRErrorASMRegistrationAuthenticatorNotFound FIDO authenticator for index not found.	What to do? Try again or request support for more assistance.
105004	HYPRErrorASMRegistrationNoRegisterRequest FIDO cannot generate registration request.	What to do? Try again or request support for more assistance.
105005	HYPRErrorASMRegistrationRegisterOutError Error with ASM Registration.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105006	HYPRErrorASMRegistrationRegisterOutAccessDenied FIDO registration failed (multiple reasons).	What to do? Try again or request support for more assistance.
105007	HYPRErrorASMRegistrationRegisterOutUserCancelled FIDO registration user cancelled	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
105008	HYPRErrorASMRegistrationRegisterOutAttestationNotSupported FIDO required attestation not supported.	What to do? Try again or request support for more assistance.
105009	HYPRErrorASMRegistrationRegisterOutUnknownError Registration failed.	What to do? Please try again or request support for more assistance.
	UAF ASM - Authentication (105010 - 105022)
105010	HYPRErrorASMAuthenticationInvalidRequestType FIDO Invalid authentication ASM request.	What to do? 1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details.
105011	HYPRErrorASMAuthenticationBadAuthenticateParameters FIDO invalid authentication ASM request.	What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105012	HYPRErrorASMAuthenticationAuthenticatorNotFound FIDO authenticator for index not found.	What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105013	HYPRErrorASMAuthenticationBadSigningRequestParameters FIDO authentication signing ASM request invalid.	What to do? 1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details.
105014	HYPRErrorASMAuthenticationAuthenticateOutError Authentication failed.	What to do? Please try again or request support for more assistance.
105015	HYPRErrorASMAuthenticationAuthenticateOutAccessDenied Authentication failed.	What to do? Please try again or request support for more assistance.
105016	HYPRErrorASMAuthenticationAuthenticateOutUserNotEnrolled The user is trying to register with Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user.	What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
105017	HYPRErrorASMAuthenticationAuthenticateOutUserCancelled FIDO authentication user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
105018	HYPRErrorASMAuthenticationAuthenticateOutCmdNotSupported This error could happened when SDK Developer is trying to use unsupported FIDO command.	What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105019	HYPRErrorASMAuthenticationAuthenticateOutAttestationNotSupported FIDO required attestation not supported.	What to do? Check debugger logs for more details.
105020	HYPRErrorASMAuthenticationAuthenticateOutCannotRenderContent FIDO transaction content cannot be rendered.	What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105021	HYPRErrorASMAuthenticationAuthenticateOutUnknownError Unknown error occurred during the authentication.	What to do? 1. User should try to authenticate again. 2. User should restart the application and try again. 3. Admin should analyze Audit Trail logs for this user if the problem is still happening.
105022	HYPRErrorASMAuthenticationAuthenticateZeroKeyHandles FIDO cannot find key handles for the current username, aaid, keyIds.	What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details.
	UAF ASM- Deregistration (105023-105030)
105023	HYPRErrorASMDeregisterInvalidRequestType FIDO deregistration invalid ASM request type.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105024	HYPRErrorASMDeregisterBadDegisterParameters FIDO deregistration invalid ASM request.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105025	HYPRErrorASMDeregisterAuthenticatorNotFound FIDO deregistration authenticator not found.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105026	HYPRErrorASMDeregisterUnableToParseCommand FIDO deregistration invalid ASM request.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105027	HYPRErrorASMDeregisterAccessDenied FIDO deregistration failed (multiple reasons).	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105028	HYPRErrorASMDeregisterNoKeyHandle FIDO deregistration cannot find key handles for the current aaid, keyIds.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105029	HYPRErrorASMDeregisterHashNotEqual FIDO deregistration khAccessTokenHash from server is not equal to the local one.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105030	HYPRErrorASMDeregisterDeleteError FIDO deregistration cannot delete public private key pair.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
	UAF ASM - General (105031 - 105039)
105031	HYPRErrorASMOpenSettingsInvalidRequestType FIDO open settings invalid ASM request type.	What to do? Try again or request support for more assistance.
105032	HYPRErrorASMOpenSettingsAuthenticatorNotFound FIDO open settings authenticator not found.	What to do? Try again or request support for more assistance.
105033	HYPRErrorASMOpenSettingsCmdNotSupported This error could happened when SDK Developer is trying to use unsupported FIDO command.	What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations.
105034	HYPRErrorASMOpenSettingsUnknownError FIDO open setting unknown error.	What to do? Try again or request support for more assistance.
105035	HYPRErrorASMGetRegistrationsBadGetRegistrationParameters FIDO get registration invalid ASM request.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105036	HYPRErrorASMGetRegistrationsInvalidRequestType FIDO get registration invalid ASM request type.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
105037	HYPRErrorASMGetRegistrationsAuthenticatorNotFound FIDO get registration authenticator not found. Usually this error will occur when authentication policy has authenticators which are not available on user's device.	What to do? Admin should collect more information about user's device and ensure that authentication policy contains supported authentication method.
105038	HYPRErrorASMGetInfoInvalidRequestType FIDO get information invalid ASM request type.	What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
	UAF Authenticator Layer (106xxx)
106000	HYPRErrorAuthenticator UAF Authenticator Layer error.	What to do? HYPRCore error
106001	HYPRErrorAuthenticatorRegisterAuthenticatorUnableToParseCommand FIDO registration invalid authenticator command.	What to do? Try again or request support for more assistance.
106002	HYPRErrorAuthenticatorRegisterAuthenticatorAuthenticatorNotFound FIDO registration authenticator not found.	What to do? Try again or request support for more assistance.
106003	HYPRErrorAuthenticatorRegisterAuthenticatorNoPublicKeyData FIDO registration no public key data found.	What to do? Try again or request support for more assistance.
106004	HYPRErrorAuthenticatorRegisterAuthenticatorNoRegistrationData FIDO registration no registration data found.	What to do? Try again or request support for more assistance.
106005	HYPRErrorAuthenticatorRegisterAuthenticatorNoSignedData FIDO registration no signed data created.	What to do? Try again or request support for more assistance.
106006	HYPRErrorAuthenticatorRegisterAuthenticatorNoRawSignature FIDO registration no raw signature created.	What to do? Try again or request support for more assistance.
106007	HYPRErrorAuthenticatorRegisterAuthenticatonResultCancelled FIDO registration user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
106008	HYPRErrorAuthenticatorRegisterAuthenticatonResultFailed FIDO registration failed.	What to do? Try again or request support for more assistance.
106009	HYPRErrorAuthenticatorRegisterAuthenticatonResultUnavailable FIDO registration result unavailable.	What to do? Try again or request support for more assistance.
106010	HYPRErrorAuthenticatorRegisterAuthenticatonResultUnknown FIDO registration result unknown.	What to do? Try again or request support for more assistance.
106011	HYPRErrorAuthenticatorRegisterEnrollmentResultCancelled FIDO registration user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
106012	HYPRErrorAuthenticatorRegisterEnrollmentResultFailed FIDO registration enrollment failed.	What to do? Try again or request support for more assistance.
106013	HYPRErrorAuthenticatorRegisterEnrollmentResultUnavailable FIDO registration enrollment unavailable.	What to do? Try again or request support for more assistance.
106014	HYPRErrorAuthenticatorRegisterEnrollmentResultUnknown FIDO registration enrollment result unknown.	What to do? Try again or request support for more assistance.
106015	HYPRErrorAuthenticatorRegisterEnrollmentAlreadyEnrolled FIDO registration user already enrolled.	What to do? Try again or request support for more assistance.
106016	HYPRErrorAuthenticatorRegisterAuthenticatorGenerateKeyError FIDO registration key generation failed.	What to do? Try again or request support for more assistance.
106017	HYPRErrorAuthenticatorRegisterAuthenticatorHashAndSignError FIDO registration hashing and signing response error.	What to do? Try again or request support for more assistance.
106018	HYPRErrorAuthenticatorDeregisterUnableToParseCommand FIDO deregistration invalid authenticator command.	What to do? Try again or request support for more assistance.
106019	HYPRErrorAuthenticatorDeregisterAuthenticatorNotFound FIDO deregistration authenticator not found.	What to do? Try again or request support for more assistance.
106020	HYPRErrorAuthenticatorSignUnableToParseCommand FIDO authentication invalid sing command.	What to do? Try again or request support for more assistance.
106021	HYPRErrorAuthenticatorSignAuthenticatorNotFound FIDO authentication authenticator not found.	What to do? Try again or request support for more assistance.
106022	HYPRErrorAuthenticatorSignNoAuthenticatorInfo FIDO authentication authenticator info not found.	What to do? Try again or request support for more assistance.
106023	HYPRErrorAuthenticatorSignUserNotEnrolled FIDO authentication user not enrolled.	What to do? Try again or request support for more assistance.
106024	HYPRErrorAuthenticatorSignZeroKeyHandles FIDO cannot find key handles for the current username, aaid, keyIds.	What to do? Try again or request support for more assistance.
106025	HYPRErrorAuthenticatorSignHashAndSignError FIDO sign hashing and signing response error.	What to do? Try again or request support for more assistance.
106026	HYPRErrorAuthenticatorSignNoSignature FIDO failed to sign the command.	What to do? Try again or request support for more assistance.
106027	HYPRErrorAuthenticatorSignNoRawSignature FIDO no raw signature created.	What to do? Try again or request support for more assistance.
106028	HYPRErrorAuthenticatorSignAuthenticationUnknownError FIDO sign unknown error.	What to do? Try again or request support for more assistance.
106029	HYPRErrorAuthenticatorSignAuthenticationAccessDenied FIDO sign failed (multiple reasons).	What to do? Try again or request support for more assistance.
106030	HYPRErrorAuthenticatorSignAuthenticationUserCancelled FIDO sign user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
106031	HYPRErrorAuthenticatorSignAuthenticationUserNotEnrolled FIDO authentication user not enrolled.	What to do? Try again or request support for more assistance.
106032	HYPRErrorAuthenticatorSignTransactionUnknownError FIDO transaction sign unknown error.	What to do? Try again or request support for more assistance.
106033	HYPRErrorAuthenticatorSignTransactionAccessDenied FIDO transaction sign failed (multiple reasons).	What to do? Try again or request support for more assistance.
106034	HYPRErrorAuthenticatorSignTransactionCannotRenderContent FIDO transaction content cannot be rendered.	What to do? Try again or request support for more assistance.
106035	HYPRErrorAuthenticatorSignTransactionResultCancelled FIDO transaction sign user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
106036	HYPRErrorAuthenticatorGetInfoUnableToParseCommand FIDO get information invalid command.	What to do? Try again or request support for more assistance.
106037	HYPRErrorAuthenticatorOpenSettingsUnableToParseCommand FIDO open settings invalid command.	What to do? Try again or request support for more assistance.
106038	HYPRErrorAuthenticatorRegisterUserCancelled <br />Operation canceled.	What to do? Please try again or request support for more assistance.
106039	HYPRErrorAuthenticatorAuthenticateUserCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
Back to Top	Authenticators (107xxx)
107000	HYPRErrorAuthenticatorImplementation Authenticator Implementation error.	What to do? HYPRCore error
	FaceID (107001-107008)
107001	HYPRErrorFaceIDAuthenticator Face ID authenticator error. This is a system error returned by the iOS Interface communicating with Face ID Authenticator on the device.	What to do? Try again or request support for more assistance.
107002	HYPRErrorFaceIDAuthenticatorNotAvailable Face ID authenticator not available. Usually this happens when iOS can't use Face ID. This can happened due to incomplete permissions or the problem with Face ID on this device.	What to do? 1. User should ensure that Face ID permissions are granted for this application in the device settings. 2. Ensure that Face ID can be used by any other application. 3. Reboot the device and try again.
107003	HYPRErrorFaceIDAuthenticatorCannotRenderContent Face ID authenticator cannot render content.	What to do? Try again or request support for more assistance.
107004	HYPRErrorFaceIDAuthenticatorConfirmationResultCancelled Face ID authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107005	HYPRErrorFaceIDAuthenticatorDeletionResultNotSupported Face ID biometric removal not supported.	What to do? Try again or request support for more assistance.
107006	HYPRErrorFaceIDAuthenticatorAlreadyEnrolled Face ID authenticator user already enrolled.	What to do? Try again or request support for more assistance.
107007	HYPRErrorFaceIDAuthenticatorDeletionResultNotEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107008	HYPRErrorFaceIDAuthenticatorDeletionResultUnknown Operation failed.	What to do? Please try again or request support for more assistance.
	Fingerprint (107009-107016)
107009	HYPRErrorFingerprintAuthenticator Fingerprint authenticator error.	What to do? Try again or request support for more assistance.
107010	HYPRErrorFingerprintAuthenticatorNotAvailable Fingerprint authenticator not available.	What to do? Navigate to device settings and make sure that Touch ID id registered. Restart the app and try to register/authenticate again.
107011	HYPRErrorFingerprintAuthenticatorCannotRenderContent Fingerprint authenticator cannot render content.	What to do? Try again or request support for more assistance.
107012	HYPRErrorFingerprintAuthenticatorConfirmationResultCancelled Fingerprint authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107013	HYPRErrorFingerprintAuthenticatorDeletionResultNotSupported Fingerprint biometric removal not supported.	What to do? Try again or request support for more assistance.
107014	HYPRErrorFingerprintAuthenticatorAlreadyEnrolled Fingerprint authenticator user already enrolled.	What to do? Try again or request support for more assistance.
107015	HYPRErrorFingerprintAuthenticatorDeletionResultNotEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107016	HYPRErrorFingerprintAuthenticatorDeletionResultUnknown Operation failed.	What to do? Please try again or request support for more assistance.
	PIN (107017-107022)
107017	HYPRErrorPINAuthenticatorAlreadyEnrolled User is trying to register with PIN, but PIN authenticator user already enrolled.	What to do? User should deregister before trying to register with this authenticator.
107018	HYPRErrorPINAuthenticatorCannotRenderContent PIN authenticator cannot render content.	What to do? 1. Try to re-register and try again 2. Check logs for more details.
107019	HYPRErrorPINAuthenticatorConfirmationResultCancelled PIN authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107020	HYPRErrorPINAuthenticatorDeletionResultNotEnrolled Authentication Policy contains PIN Authenticator, but PIN authenticator is not enrolled for this user.	What to do? User should register PIN or policy should be modified to include only registered authenticators.
107021	HYPRErrorPINAuthenticatorDeletionResultUnknown PIN authenticator user data deletion error.	What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it.
107022	HYPRErrorPINAuthenticatorUserIsNotEnrolled PIN authenticator user not enrolled.	What to do? User should register PIN or policy should be modified to include only registered authenticators.
107023	HYPRErrorFingerprintAuthenticatorUserCancelled Fingerprint authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
	More FaceID (107024-107038)
107024	HYPRErrorFaceIDAuthenticatorUserCancelled Face ID authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107025	HYPRErrorFaceAuthenticatorAlreadyEnrolled Face authenticator user already enrolled.	What to do? User should deregister before trying to register with this authenticator.
107026	HYPRErrorFaceAuthenticatorUserIsNotEnrolled User is not enrolled with Face Authenticator.	What to do? Try again or request support for more assistance.
107027	HYPRErrorFaceAuthenticatorDeregisterUnknownError Operation failed.	What to do? Please try again or request support for more assistance.
107028	HYPRErrorFaceAuthenticatorCannotRenderContent Face authenticator cannot render content.	What to do? Try again or request support for more assistance.
107029	HYPRErrorFaceAuthenticatorUserCancelled Face authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107030	HYPRErrorFaceAuthenticatorEnrollmentResultFailed Face authenticator user enrollment failed.	What to do? Try again or request support for more assistance.
107031	HYPRErrorFaceAuthenticatorEnrollmentResultCancelled Face authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107032	HYPRErrorFaceAuthenticatorEnrollmentResultTimedOut Face authenticator enrollment timeout.	What to do? User should try to register again and ensure that registration done in 60 seconds or less.
107033	HYPRErrorFaceAuthenticatorEnrollmentResultUnknownError Face authenticator user enrollment result unknown.	What to do? Try again or request support for more assistance.
107034	HYPRErrorFaceAuthenticatorVerificationResultFailed Face authenticator user verification failed.	What to do? Try again or request support for more assistance.
107035	HYPRErrorFaceAuthenticatorVerificationResultCancelled Face authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107036	HYPRErrorFaceAuthenticatorVerificationResultTimedOut Face authenticator verification timeout.	What to do? Your request did not complete in time. Please try again.
107037	HYPRErrorFaceAuthenticatorVerificationResultUnknownError Face authenticator verification result unknown.	What to do? Try again or request support for more assistance.
107038	HYPRErrorFaceAuthenticatorUserDataMigrationFailed Face authenticator user data migration to new version failed.	What to do? Try again or request support for more assistance.
	Voice (107040-107053)
107040	HYPRErrorVoiceAuthenticatorAlreadyEnrolled Voice authenticator user already enrolled. User is trying to register with Voice, but it's already enrolled.	What to do? User should remove existing registration before trying to register with this authenticator again.
107041	HYPRErrorVoiceAuthenticatorUserIsNotEnrolled The user is trying to register with Voice Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user.	What to do? 1. Register Voice Authenticator and try again. 2. Modify Authentication policy to only include registered authenticators
107042	HYPRErrorVoiceAuthenticatorDeregisterUnknownError Voice authenticator failed to de-register.	What to do? 1. De-register Voice Authenticator and try again. 2. Analyze debugger logs for more details.
107043	HYPRErrorVoiceAuthenticatorCannotRenderContent Voice authenticator cannot render content.	What to do? Analyze SDK debugger logs and contact HYPR support for the assistance.
107044	HYPRErrorVoiceAuthenticatorUserCancelled Voice authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107045	HYPRErrorVoiceAuthenticatorEnrollmentResultFailed Voice authenticator user enrollment failed.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107046	HYPRErrorVoiceAuthenticatorEnrollmentResultCancelled Voice authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107047	HYPRErrorVoiceAuthenticatorEnrollmentResultTimedOut Voice authenticator enrollment timeout. Usually, it happens when user didn't complete the enrollment process in 60 seconds.	What to do? User should try to register again in a quiet place and ensure that registration done in 60 seconds or less.
107048	HYPRErrorVoiceAuthenticatorEnrollmentResultUnknownError Voice authenticator user enrollment result unknown. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	What to do? 1. User should try to authenticate with Voice again. 2. Re-register if the problem still occurs. 3. Analyze SDK debugger logs and contact HYPR support for the assistance.
107049	HYPRErrorVoiceAuthenticatorVerificationResultFailed Failed to authenticate the user with Voice. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	What to do? User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less.
107050	HYPRErrorVoiceAuthenticatorVerificationResultCancelled Voice authenticator user cancelled.	What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow.
107051	HYPRErrorVoiceAuthenticatorVerificationResultTimedOut Voice authenticator verification timeout. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice.	What to do? User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less.
107052	HYPRErrorVoiceAuthenticatorVerificationResultUnknownError Voice authenticator verification failed with unknown error.	What to do? 1. User should try to authenticate again. 2. Admin should analyze SDK logs if the problem is still happening.
107053	HYPRErrorVoiceAuthenticatorUserDataMigrationFailed Voice authenticator user data migration to new version failed. Usually, it happens after HYPR SDK upgrade.	What to do? Analyze SDK debugger logs and contact HYPR support for the assistance.
	Headless PIN (107060-107067)
107060	HYPRErrorPINHeadlessAuthenticatorAlreadyEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107061	HYPRErrorPINHeadlessAuthenticatorCannotRenderContent Operation failed.	What to do? Please try again or request support for more assistance.
107062	HYPRErrorPINHeadlessAuthenticatorConfirmationResultCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
107063	HYPRErrorPINHeadlessAuthenticatorDeletionResultNotEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107064	HYPRErrorPINHeadlessAuthenticatorDeletionResultUnknown Operation failed.	What to do? Please try again or request support for more assistance.
107065	HYPRErrorPINHeadlessAuthenticatorUserIsNotEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107066	HYPRErrorPINHeadlessAuthenticatorEnrollmentViewControllerNil Operation failed.	What to do? Please try again or request support for more assistance.
107067	HYPRErrorPINHeadlessAuthenticatorVerificationViewControllerNil Operation failed.	What to do? Please try again or request support for more assistance.
	Presence (107080-107083)
107080	HYPRErrorPresenceAuthenticatorEnrollmentViewControllerNil Operation canceled.	What to do? Please try again or request support for more assistance.
107081	HYPRErrorPresenceAuthenticatorVerificationViewControllerNil Operation canceled.	What to do? Please try again or request support for more assistance.
107082	HYPRErrorPresenceAuthenticatorCannotRenderContent Operation canceled.	What to do? Please try again or request support for more assistance.
107083	HYPRErrorPresenceAuthenticatorConfirmationResultCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
	Still More FaceID (107084-107086)
107084	HYPRErrorFaceIDAuthenticatorPasscodeNotSet Operation failed.	What to do? Please check if your passcode is already setup and try again.
107085	HYPRErrorFaceIDAuthenticatorBiometryLockout Operation failed.	What to do? Biometry lockout - please lock the iPhone screen, unlock it using passcode and try again.
107086	HYPRErrorFaceIDAuthenticatorUnrecognizedFace Operation failed.	What to do? Non-registered face is used to scan. Please use the correct face and try again.
	Palm (1072xx)
107200	HYPRErrorPalmAuthenticatorAlreadyEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107201	HYPRErrorPalmAuthenticatorEnrollmentResultUnknownError Operation failed.	What to do? Please try again or request support for more assistance.
107202	HYPRErrorPalmAuthenticatorEnrollmentResultCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
107203	HYPRErrorPalmAuthenticatorEnrollmentResultInvalidLicense Operation failed.	What to do? Please try again or request support for more assistance.
107204	HYPRErrorPalmAuthenticatorEnrollmentResultCouldNotConnectToServer Operation failed.	What to do? Please try again or request support for more assistance.
107205	HYPRErrorPalmAuthenticatorEnrollmentResultMissingDataForPalmMatch Operation failed.	What to do? Please try again or request support for more assistance.
107206	HYPRErrorPalmAuthenticatorEnrollmentResultIncorrectInputData Operation failed.	What to do? Please try again or request support for more assistance.
107207	HYPRErrorPalmAuthenticatorEnrollmentResultCoreSDKCallFailed Operation failed.	What to do? Please try again or request support for more assistance.
107208	HYPRErrorPalmAuthenticatorEnrollmentResultCameraNotAuthorized Operation failed.	What to do? Please try again or request support for more assistance.
107209	HYPRErrorPalmAuthenticatorEnrollmentResultCameraConfigFailed Operation failed.	What to do? Please try again or request support for more assistance.
107210	HYPRErrorPalmAuthenticatorEnrollmentResultCameraSessionFailed Operation failed.	What to do? Please try again or request support for more assistance.
107211	HYPRErrorPalmAuthenticatorEnrollmentResultCameraTorchModeUnavailable Operation failed.	What to do? Please try again or request support for more assistance.
107212	HYPRErrorPalmAuthenticatorEnrollmentResultNotSuitableForLivenessCheck Operation failed.	What to do? Please try again or request support for more assistance.
107213	HYPRErrorPalmAuthenticatorEnrollmentResultCryptoSecureAPIError Operation failed.	What to do? Please try again or request support for more assistance.
107214	HYPRErrorPalmAuthenticatorEnrollmentResultCryptoKeychainError Operation failed.	What to do? Please try again or request support for more assistance.
107215	HYPRErrorPalmAuthenticatorEnrollmentResultCryptoInvalidInput Operation failed.	What to do? Please try again or request support for more assistance.
107216	HYPRErrorPalmAuthenticatorEnrollmentResultPalmAlreadyExists Operation failed.	What to do? Please try again or request support for more assistance.
107217	HYPRErrorPalmAuthenticatorEnrollmentResultPalmNotFound Operation failed.	What to do? Please try again or request support for more assistance.
107218	HYPRErrorPalmAuthenticatorEnrollmentResultDiskOperationFailed Operation failed.	What to do? Please try again or request support for more assistance.
107219	HYPRErrorPalmAuthenticatorVerificationResultUnknownError Operation failed.	What to do? Please try again or request support for more assistance.
107220	HYPRErrorPalmAuthenticatorVerificationResultCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
107221	HYPRErrorPalmAuthenticatorVerificationResultInvalidLicense Operation failed.	What to do? Please try again or request support for more assistance.
107222	HYPRErrorPalmAuthenticatorVerificationResultCouldNotConnectToServer Operation failed.	What to do? Please try again or request support for more assistance.
107223	HYPRErrorPalmAuthenticatorVerificationResultMissingDataForPalmMatch Operation failed.	What to do? Please try again or request support for more assistance.
107224	HYPRErrorPalmAuthenticatorVerificationResultIncorrectInputData Operation failed.	What to do? Please try again or request support for more assistance.
107225	HYPRErrorPalmAuthenticatorVerificationResultCoreSDKCallFailed Operation failed.	What to do? Please try again or request support for more assistance.
107226	HYPRErrorPalmAuthenticatorVerificationResultCameraNotAuthorized Operation failed.	What to do? Please try again or request support for more assistance.
107227	HYPRErrorPalmAuthenticatorVerificationResultCameraConfigFailed Operation failed.	What to do? Please try again or request support for more assistance.
107228	HYPRErrorPalmAuthenticatorVerificationResultCameraSessionFailed Operation failed.	What to do? Please try again or request support for more assistance.
107229	HYPRErrorPalmAuthenticatorVerificationResultCameraTorchModeUnavailable Operation failed.	What to do? Please try again or request support for more assistance.
107230	HYPRErrorPalmAuthenticatorVerificationResultNotSuitableForLivenessCheck Operation failed.	What to do? Please try again or request support for more assistance.
107231	HYPRErrorPalmAuthenticatorVerificationResultCryptoSecureAPIError Operation failed.	What to do? Please try again or request support for more assistance.
107232	HYPRErrorPalmAuthenticatorVerificationResultCryptoKeychainError Operation failed.	What to do? Please try again or request support for more assistance.
107233	HYPRErrorPalmAuthenticatorVerificationResultCryptoInvalidInput Operation failed.	What to do? Please try again or request support for more assistance.
107234	HYPRErrorPalmAuthenticatorVerificationResultPalmAlreadyExists Operation failed.	What to do? Please try again or request support for more assistance.
107235	HYPRErrorPalmAuthenticatorVerificationResultPalmNotFound Operation failed.	What to do? Please try again or request support for more assistance.
107236	HYPRErrorPalmAuthenticatorVerificationResultDiskOperationFailed Operation failed.	What to do? Please try again or request support for more assistance.
107237	HYPRErrorPalmAuthenticatorEnrollmentResultPalmMistmatchError <br />Operation failed.	What to do? Please try again or request support for more assistance.
107238	HYPRErrorPalmAuthenticatorVerificationResultPalmMistmatchError Operation failed.	What to do? Please try again or request support for more assistance.
107239	HYPRErrorPalmAuthenticatorUserIsNotEnrolled Operation failed.	What to do? Please try again or request support for more assistance.
107240	HYPRErrorPalmAuthenticatorCannotRenderContent Operation failed.	What to do? Please try again or request support for more assistance.
107241	HYPRErrorPalmAuthenticatorUserCancelled Operation canceled.	What to do? Please try again or request support for more assistance.
107242	HYPRErrorPalmAuthenticatorEnrollmentResultFailed Operation failed.	What to do? Please try again or request support for more assistance.
107243	HYPRErrorPalmAuthenticatorVerificationResultFailed Operation failed.	What to do? Please try again or request support for more assistance.
	HYPR ADP Access (108xxx)
108000	HYPRErrorADPNotInitialized ADP not initialized.	What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
108001	HYPRErrorADPNotAvailable ADP not available.	What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
108002	HYPRErrorADPCannotInitializeMoreThanOneInstance ADP already initialized.	What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details.
Back to Top	Offline Mode (109xxx)
109000	HYPRErrorOfflineModeError Generic offline tokens error.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109001	HYPRErrorOfflineModeNoAccessTokensFoundInPayload No offline tokens received from server.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109002	HYPRErrorOfflineModeNoAccessTokensAuthFoundInPayload No offline tokens auth received from server.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109003	HYPRErrorOfflineModeNoSigningCertFoundInPayload No signing certificated received from server.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109004	HYPRErrorOfflineModeStoreAccessTokensFailed Failed to store offline tokens.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109005	HYPRErrorOfflineModeRetrieveAccessTokensFailed Failed to retrieve offline tokens.	What to do? Reach the support.
109006	HYPRErrorOfflineModeConsumeAccessTokensFailed The mobile app has received an invalid Offline PINs payload from the server.	What to do? 1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this.
109007	HYPRErrorOfflineModeZeroTokensLeft No offline tokens left.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109008	HYPRErrorOfflineModeTokenInvalidSigningCert Offline mode failed.	What to do? Please try again or request support for more assistance.
109009	HYPRErrorOfflineModeTokenVerificationFailed Offline mode failed.	What to do? Please try again or request support for more assistance.
109010	HYPRErrorOfflineModeStoreDiscardedAccessTokensFailed Failed to store discarded offline tokens.	What to do? Try one more time and if doesn't work reach the support.
109011	HYPRErrorOfflineModeTokenBase64URLInvalidFormat Tokens Base64URL invalid format.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109012	HYPRErrorOfflineModeProfileOfflineFieldsMissing Offline token field missing in user profile.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109013	HYPRErrorOfflineModeFidoAuthPayloadError FIDO auth payload error while accessing offline tokens.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109014	HYPRErrorOfflineModeUafClientResponseError UAF client response error while accessing offline tokens.	What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support.
109015	HYPRErrorOfflineModeAuthenticationCancelled Authentication canceled while accessing offline tokens.	What to do? User canceled the authentication, no action needed.
	Offline Mode Key Agreement (1010xxx)
1010000	HYPRErrorKeyAgreementError Offline mode failed.	What to do? Please try again or request support for more assistance.
1010001	HYPRErrorKeyAgreementInvalidCurveName Offline mode failed.	What to do? Please try again or request support for more assistance.
1010002	HYPRErrorKeyAgreementInvalidHashAlgorithm Offline mode failed.	What to do? Please try again or request support for more assistance.
1010003	HYPRErrorKeyAgreementInvalidLoginCertAuth Offline mode failed.	What to do? Please try again or request support for more assistance.
1010004	HYPRErrorKeyAgreementInvalidPublicKey Failed to verify the public key for offline mode. Usually, it happens when authentication for the offline mode has failed.	What to do? User should try to authenticate again.
1010005	HYPRErrorKeyAgreementInvalidSigningCert Offline mode failed.	What to do? Please try again or request support for more assistance.
1010006	HYPRErrorKeyAgreementStorePublicKeyError Offline mode failed.	What to do? Please try again or request support for more assistance.
1010007	HYPRErrorKeyAgreementStoreSigningCertError Offline mode failed.	What to do? Please try again or request support for more assistance.
1010008	HYPRErrorKeyAgreementStoreLoginCertError Offline mode failed.	What to do? Please try again or request support for more assistance.
1010009	HYPRErrorKeyAgreementStoreEncCounterError Offline mode failed.	What to do? Please try again or request support for more assistance.
1010010	HYPRErrorKeyAgreementInvalidIdentifier Offline mode failed.	What to do? Please try again or request support for more assistance.
1010011	HYPRErrorKeyAgreementGenerateRandomAESIVFailed Random AES IV generation failed during certificate-based login.	What to do? Reach the support.
	Audit Events (1011xxx)
1011000	HYPRErrorAuditEventError Audit Event failed	What to do? Audit event failed. Please try again.
1011001	HYPRErrorAuditEventRetrieveError Audit Event failed	What to do? Audit event failed. Please try again.
1011002	HYPRErrorAuditEventStoreError Audit Event failed.	What to do? Audit event failed. Please try again.
1011003	HYPRErrorAuditEventDeleteError Audit Event failed.	What to do? Audit event failed. Please try again.
	HYPRCore Errors (1020xxx)
1020000	HYPRErrorCoreHMACValidationFailed HMAC validation failed.	What to do? 1. User should try again. 2. If the problem is still happening, ask an administrator to collect logs and analyze it.
Back to Top	Miscellaneous (1030xxx)
1030000	HYPRErrorVersionNegotiationLowerThanSupported Server API version lower than supported by the SDK.	What to do? Upgrade your server to use this Mobile SDK version.
1030001	HYPRErrorVersionNegotiationHigherThanSupported Server API version higher than supported by the SDK.	What to do? Update your mobile app and try again.
1030010	HYPRErrorQRCodeScanPermissionError Not enough permissions to enable QR scanner. User declined to grant camera permissions.	What to do? Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted.
1030011	HYPRErrorEndpointSecurityRequiredError Endpoint Security feature flag Required.	What to do? Contact HYPR Support to enable the correct feature for this flow.
1030012	HYPRErrorWindowsWebEnrollmentRequiredError Windows web enrollment feature flag required.	What to do? Contact HYPR Support to enable the correct feature for this flow.
1030013	HYPRErrorUserAgentRegistrationInvalidPushPayload Invalid Registration Push Payload.	What to do? Try again or contact Support.
	Enterprise Passkey Error Codes (1030014-1030018)
1030014	HYPRErrorEnterprisePasskeyRegistrationFailed Passkey Registration Failed.	What to do? Try again or contact Support.
1030015	HYPRErrorEnterprisePasskeysIDPNotEnabled IdP not enabled.	What to do? Verify the Identity Provider Integration is enabled.
1030016	HYPRErrorEnterprisePasskeysDomainNotAllowed Domain not allowed.	What to do? Verify you are securely connected to the correct network.
1030017	HYPRErrorEnterprisePasskeysNoCredential No credential found.	What to do? Verify you are enrolled and have completed a reigstration/device pairing.
1030018	HYPRErrorEnterprisePasskeyAuthenticationFailed Passkey authentication failed.	What to do? Wait 1 minute and try again. If the issue persists, contact an admin.