Control Center Error Codes

This page lists all the possible errors returned by HYPR Control Center.

Code Prefixes

HYPR Control Center error codes begin with 12.

Some of the larger defined ranges of errors are linked here. The easiest way to find an error is still just to search the page.

Error Prefixes by Component
1201xxx RP Services	1202xxx CC Services	1203xxx FIDO2 Services
1204xxx RADIUS Services	1205xxx IdP Services	1206xxx UAF Services
1207xxx IdV Services	1208xxx CA Services

HYPR Cloud / HYPR On Prem (Server)

Please note that these errors may be displayed in the HYPR Mobile App as well; this indicates that the root cause of the problem is the server-related error.

Code	Error	Cause and Resolution
Back to Top	RP Service Error Codes (1201xxx)
1201000	OOB_AUTH_MISMATCH_EC FIDO auth information supplied does not match the user requesting OOB auth.	What to do? Ensure that the correct mobile device and user are authenticating the OOB auth request. Check server logs.
1201001	OOB_AUTH_INTERRUPT_EC Usually the result of the server under load/contention. The authorization request has been interrupted for the ClientRegistrationComplete request.	What to do? 1. Check the logs for any indications of server failures. 2. The user can retry after 1 minute.
1201002	OOB_DUP_REG_REQ_EC The user already has a pending registration request.	What to do? Device pairing may still be in progress. Try again in a couple of minutes, or contact support if the issue persists.
1201003	MISSING_PUSH_CREDS_EC This error indicates that the push provider is not configured for this application.	What to do? Configure a push provider in the Control Center.
1201004	OOB_DUP_REQUEST_EC The user has a pending request with the same ID.	What to do? Wait for session to timeout over 1 minute or so. Re-try: a Registration may still be in progress. Try again in a couple of minutes, or contact support if the issue persists.
1201005	INVALID_SESSION_EC The session provided is not valid.	What to do? Wait 1 minute and try again, or contact support if the issue persists.
1201006	UNSUPPORTED_VERSION_EC The client or device software version is incompatible with the server.	What to do? Please contact support to confirm that you have the correct software version.
1201007	OOB_CHALLENGE_NOT_FOUND_EC The registration request is invalid.	What to do? Try again after 1 minute or contact support if the issue persists.
1201008	OOB_REG_REQ_NOT_FOUND_EC This error indicates that the client cancelled registration and the current operation cannot proceed.	What to do? Wait 1 minute and try again.
1201009	DUP_REQUEST_EXCEPTION_EC An authentication or registration attempt already exists.	What to do? Please wait 1 minute and try again. If the issue continues, check the audit log within the Control Center.
1201010	IMAGE_TOO_LARGE_EC This error indicates that an invalid image was uploaded.	What to do? The max file size is 256kb. Please try again with a smaller image.
1201011	SESSION_TIMEOUT_EC The session is not valid for this request because it has timed out. It took too long to complete the action.	What to do? The user should restart the app and try to authenticate again.
1201012	MACHINE_NOT_FOUND_EC The current machine does not exist in the user's session.	What to do? Wait 1 minute for the session to expire, and then try again.
1201013	OOB_AUTH_REQ_NOT_FOUND_EC <br />The request is invalid for the user's session. OR No authentication payload found.	What to do? Wait 1 minute for the session to expire, and then try again.
1201014	COULD_NOT_SAVE_USER_EC The user's session cannot be found.	What to do? Wait 1 minute for the session to expire, and then try again.
1201015	PUSH_USER_REG_EC This error indicates that there was a problem registering the user for push notifications.	What to do? The administrator should check that the API token is valid in their push notification settings.
1201016	SESSION_NOT_FOUND_EC The user's session cannot be found.	What to do? Wait 1 minute for the session to expire, and then try again.
1201017	CLIENT_CREATION_EC This indicates that there was an internal error creating an SSL client.	What to do? Wait 1 minute and try again. If the issue persists, contact HYPR support.
1201018	CLIENT_SETUP_REQUEST_TIMEOUT_EC Registration failed due to a timeout.	What to do? The user can wait 1 minute and try again.
1201019	OOB_CLIENT_SETUP_REQUEST_NOT_FOUND_EC There was an issue communicating with the client.	What to do? Wait 1 minute and try again.
1201020	OOB_CLIENT_REG_SESSION_MISMATCH_EC The sessionId provided in the request is invalid.	What to do? Wait 1 minute for the session to expire, and then try again.
1201021	STATUS_UPDATE_EC There was a problem updating the status for the machine.	What to do? Check that the machine is paired and try again.
1201022	DUPLICATE_WORKSTATION_OP_EC The authentication failed due to the presence of another pending authentication request.	This usually happens when the user canceled or failed the first authentication attempt and initiated the second one right away. HYPR by default allows only one user authentication per minute so that the server will cancel the second authentication attempt. What to do? 1. Wait for 1 minute and try again. You may want to restart the HYPR Mobile App. 2. If the issue persists, record the tracer ID displayed on the error screen, and escalate to the Control Center admin to analyze logs for further diagnostics.
1201023	INVALID_REQUEST_PARAM_EC The operation failed due to invalid request parameters.	What to do? Wait for 1 minute and try again. Contact Support if the issue persists.
1201024	CLIENT_REG_EC	What to do? Wait for 1 minute and try again. Contact Support if the issue persists.
1201025	REQUEST_NOT_FOUND_EC	What to do? Wait for 1 minute and try again. Contact Support if the issue persists.
1201026	DEVICE_DEREG_EC An authentication or registration attempt already exists.	What to do? Please wait 1 minute and try again. If the issue continues, check the audit log within the Control Center.
1201027	DEREG_IN_PROGRESS_EC There's a pending unpairing request for this device.	What to do? Ensure that another de registration attempt is not in progress. Wait for 1 minute and re-try.
1201028	UAF_ERROR_RESPONSE_FROM_SERVER_EC	What to do? Ensure that another de registration attempt is not in progress. Wait for 1 minute and re-try.
1201029	INVALID_WORKSTATION_CONFIG Invalid Workstation Configuration.	What to do? Verify that the Workstation settings for this application are correct.
1201030	WORKSTATION_LOCK_EC Issue occurred with Workstation Lock.	What to do? Wait for 1 minute and try again. Contact support if the issue persists.
1201031	REGISTRATION_CANCELLED_EC Registration canceled by client setup.	What to do? Wait 1 minute and try again.
1201032	RP_APP_DOES_NOT_EXIST The machined display name for the provided rpAppId is not found.	What to do? Verify that the appId is correct and that it currently exists and try again.
1201033	RP_APP_DOES_NOT_EXIST Invalid username provided.	What to do? Verify that the username is correct and that it currently exists and try again.
1201034	RP_APP_DOES_NOT_EXIST There was a problem deleting the user.	What to do? Wait for 1 minute and try again. Contact support if the issue persists.
1201035	RP_APP_DOES_NOT_EXIST The machined display name for the provided rpAppId is not found.	What to do? Verify that the appId is correct and that it currently exists and try again.
1201036	RP_MACHINE_DISPLAY_NAME_NOT_FOUND The display name for this machine could not be found.	What to do? Verify that the display name is correct and that it currently exists and try again.
1201037	WORKSTATION_WEB_LOGIN_EC There was an issue with Workstation Web Login.	What to do? Wait for 1 minute and try again. Contact support if the issue persists.
1201038	REGISTRATION_PERSISTENCE_FAILURE_EC The information collected during the registration process cannot be saved.	What to do? Wait for 1 minute and try again. Contact support if the issue persists.
1201039	REGISTRATION_INVALID_STATE_TRANSITION_EC During the registration process, a caller sent a request that is incompatible with the current state of the registration.	What to do? Wait 1 minute for the session to expire, and then try again.
1201040	FIDO2_OOB_REQUEST_NOT_FOUND_PROBLEM There was a problem retrieving FIDO2 OOB Request.	What to do? Wait 1 minute for the session to expire, and then try again.
1201041	FEATURE_NOT_FOUND Cannot find a feature with the given name.	What to do? Verify that the flag name is correct and try again.
1201042	FEATURE_DEPRECATED This feature is deprecated.	What to do? Cannot update a deprecated feature. Contact HYPR Support to assist in setting the correct features.
1201043	MAGIC_LINK_NOT_FOUND Cannot find a Magic Link entry for the token given.	What to do? Verify that the token is correct and try again.
1201044	MAGIC_LINK_NOT_VALID Magic Link is not valid for the token given.	What to do? Verify that the token is correct and try again.
1201045	FEATURE_NOT_ENABLED This feature is not currently enabled.	What to do? Contact HYPR Support to enable this feature and try again.
1201046	INVALID_ENDPOINT_API_TOKEN The Endpoint API token is invalid or expired.	What to do? Verify that the token is correct and try again.
1201047	INVALID_TOKEN_REQUEST No registration record for this device and rpApplication.	What to do? Verify that the token is correct and try again.
1201048	ENDPOINT_API_TOKEN_NOT_FOUND The Token was not found.	What to do? Verify that the token is correct and try again.
1201049	DESKTOP_SSO_CHALLENGE_NOT_FOUND_PROBLEM The SSO challenge is not found in the cache.	What to do? Try again. Contact HYPR support if the issue persists.
1201050	DESKTOP_SSO_INVALID_SIGNATURE_PROBLEM Signature validation failed.	What to do? Try again. Contact HYPR support if the issue persists.
1201051	DESKTOP_SSO_MISSING_PUBLIC_KEY_PROBLEM The public key was not found in the certificate.	What to do? Try again. Contact HYPR support if the issue persists.
1201052	DESKTOP_SSO_FIDO_SESSION_NOT_FOUND_PROBLEM The deviceID, rpAppId, or namedUser is null.	What to do? Try again. Contact HYPR support if the issue persists.
1201053	MAGIC_LINK_RESET Resetting the Magic Link, as it was clicked and no devices were registered.	What to do? Wait 1 minute and try again, or acquire a new Magic Link.
1201054	WORKSTATION_CERTIFICATE_ENROLL_REQ_NOT_FOUND Error locating the original request to enroll certificate for this Workstation.	What to do?
1201055	WORKSTATION_CERTIFICATE_ENROLL_REQ_FAILED Failed to submit certificate enrollment request for the Workstation.	What to do?
1201056	WORKSTATION_CERTIFICATE_NOT_FOUND Failed to submit certificate enrollment request for the Workstation.	What to do?
1201057	OOB_AUTH_CANCELLED_EC Browser (OOB) authentication has been cancelled.	What to do? Mobile device cancelled the auth in progress. This is usually initiated by the user.
1201058	DEVICE_BROWSER_DEREGISTRATION_FAILED_EC Device failed to de-register Browser (OOB).	What to do? Re-try from device or contact support to delete from ControlCenter admin console.
1201059	DEVICE_WORKSTATION_DEREGISTRATION_FAILED_EC Device failed to de-register Workstation.	What to do? Re-try from device or contact support to delete from ControlCenter admin console.
1201060	WORKSTATION_UNLOCK_EC Failed to unlock Workstation.	What to do? Wait for a minute and try again. Contact support if the issue persists.
1201061	DESKTOP_SSO_WEB_REGISTRATION_NOT_FOUND Could not find a registered web account.	What to do? The device isn't registered to a web (OOB) account. Register via Device Manager.
1201062	DESKTOP_SSO_FIDO_SESSION_EXPIRED FIDO session is expired.	What to do? Lock/Unlock the Workstation to refresh the FIDO session.
1201063	ILLEGAL_CURRENT_USER_STATE The logged in user ended up in an unexpected invalid state.	What to do? Please try logging out and re-logging in and if that does not resolve the issue, please try re-registering the user.
1201064	DESKTOP_SSO_PROBLEM Desktop SSO workstation client could not sign the challenge.	What to do? Retry the operation and/or check the workstation logs.
1201065	INTEGRITY_UAF_GENERATION_PROBLEM There was a problem with generation of UAF record checksum.	What to do? Contact support.
1201066	INTEGRITY_DEVICE_GENERATION_PROBLEM There was a problem with generation of device record checksum.	What to do? Contact support.
1201067	INTEGRITY_UAF_VALIDATION_PROBLEM There was a problem with validation of UAF record checksum.	What to do? Contact support.
1201068	INTEGRITY_DEVICE_VALIDATION_PROBLEM There was a problem with validation of device record checksum.	What to do? Contact support.
1201069	INTEGRITY_NO_EXTENSION_PROBLEM Attempt validating checksum with no extension defined.	What to do? Contact support.
1201070	INTEGRITY_FAILED_TO_PARSE_CHECKSUM_TYPE The crypto provider was requested to use a hash algorithm that is unsupported.	What to do? Change the hash algorithm to a supported value.
1201071	UNSUPPORTED_CRYPTO_PROVIDER The crypto provider requested is unsupported.	What to do? Change the crypto provider to a supported value.
1201072	CRYPTO_PROVIDER_UNSUPPORTED_KEY_ID The crypto provider was requested to use a key id that is unsupported.	What to do? Change the key id to a supported value.
1201073	CRYPTO_PROVIDER_UNSUPPORTED_HASH_ALGORITHM The crypto provider was requested to use a hash algorithm that is unsupported.	What to do? Change the hash algorithm to a supported value.
1201074	DB_BATCH_UPDATE_ERROR The batch database update failed.	What to do? Please contact support.
1201075	DESKTOP_SSO_WEB_REGISTRATION_CROSS_CHECK_FAILED Could not verify the registered web account against the registrations on the device.	What to do? Ensure that the web account is paired to the mobile used to unlock the Workstation.
1201076	DB_CRYPTO_VALIDATION_PROBLEM Could not verify the encrypted column.	What to do? Ensure that the encryption key hasn't been changed.
1201077	DESKTOP_SSO_MULTIPLE_WEB_REGISTRATIONS Multiple web accounts registered to the device.	What to do? This scenario is not supported. Try a different log in method or ensure that only one user account is registered to the HYPR web Application.
1201078	WORKSTATION_CERTIFICATE_REVOKE_REQ_NOT_FOUND Error locating the certificate revocation request.	What to do? The certificate may have been revoked already. Confirm its revocation in the server logs.
1201079	EXTERNAL_CA_SERVICE_ERROR Error reported by the CA service while signing or revoking a certificate.	What to do? Check the Control Center error logs and the CA administration console.
1201080	WEB_ENROLL_REGISTRATION_NOT_FOUND Signed data are wrong.	What to do? Please verify if data are signed properly.
1201081	WEB_ENROLL_SIGNATURE_ISSUE Domain root certificate issue.	What to do? Please verify the provided certificate. It probably already exists in the db.
1201082	DOMAIN_CERT_ISSUE Domain root certificate issue.	What to do? Please verify the provided certificate.
1201083	INVALID_WFA_LOCK Unauthorized workstation lock.	What to do? Register the device with the workstation.
1201084	KC_AUTH_TEMPORARILY_DISABLED Authentication attempt has been blocked by brute force detection in keycloak	What to do? Please wait a minute and try again. If the issue continues, check the audit log within the Control Center.
1201085	KC_POSSIBLE_BRUTE_FORCE_ATTEMPT Possible brute force attempt detected for user latest failed authentication attempt.	What to do? Please wait a minute and try again. If the issue continues, check the audit log within the Control Center.
1201086	ADAPT_POLICY_EVALUATION_PROBLEM Risk policy (Adapt) evaluation request failed. OR Account Temporarily Blocked. May accompany a 403 status code.	This is a security measure to protect your information. If you believe this is an error or you need assistance, then please contact your administrator. What to do? Check connectivity and configuration in CC.
1201087	INVALID_ADAPT_CONFIGURATION Risk policy (Adapt) has incorrect configurations.	What to do? Check connectivity and configuration in CC.
1201088	ADAPT_POLICY_EVALUATION_TIMEOUT Risk policy (Adapt) evaluation has timed out, try again or reconfigure timeout.	What to do? Check connectivity and configuration in CC.
1201089	ADAPT_POLICY_NOT_FOUND Risk policy (Adapt) could not be found	What to do? Check that policyId is correct and try again.
1201090	FEATURE_ENABLED This feature is currently enabled.	What to do? Contact HYPR Support to disable this feature and try again.
1201091	AFFIRM_COSTS_TRACKING_PROBLEM An error occurred with Affirm third party cost incurring service.	What to do? Please investigate the error details.
1201092	INVALID_ADAPT_ASSIGNMENT Adapt policy assignment was submitted with invalid parameters.	What to do? Please check that the evaluation point and policyId are correct.
1201093	Request has been throttled.	What to do? Ensure a client isn't overwhelming the server. Wait for a bit and try again.
1201094	SHORT_LINK_NOT_FOUND The requested short link could not be found in the system. This may occur if the link has expired, been deleted, or was never created.	What to do? Verify the short link ID and ensure that it was generated correctly. If the short link has expired or is no longer valid, generate a new short link. Contact support if the issue persists and the link should still be valid.
1201095	INVALID_SHORT_LINK The provided link is invalid due to a validation error or formatting issue. It may have been altered or improperly entered	What to do? Please verify the link for accuracy. If the problem continues, consider generating a new link or reaching out to support for assistance.
Back to Top	CC Service Error Codes (1202xxx)
1202001	This error indicates a generic server issue.	What to do? Check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202002	CC_RP_USER_N0_REG_DEVICES_EC The user does not have any registered devices for the rpAppId.	What to do? The user should register a device under the requested application.
1202003	INVALID_REG_REQ_EC The request provided invalid data.	What to do? Try again. Contact HYPR Support if the issue persists.
1202004	RP_AUTH_TOKEN_CHECK_FAILED_EC The provided access token is invalid.	What to do? Check the access token supplied in the API request. Re-issue a new access token if needed.
1202006	OOB_DEVICE_PIN_MATCH_EC Could not find corresponding pin request from client.	What to do? Try again. Contact HYPR support if the issue persists.
1202007	HOST_AVAILABILITY_EC This indicates that an internal service was not reachable.	What to do? Check that all services are available and running.
1202009	APPLICATION_NOT_FOUND_PROBLEM An invalid application was used.	What to do? Check that you have created and set up the application in the Control Center.
1202010	FIDO_REQ_FAILED_EC The FIDO operation failed due to invalid request data.	What to do? Try again. Contact support if the issue persists.
1202011	WS_AUTH_SESSION_NOT_FOUND_EC The workstation session was not found.	What to do? Wait for session to timeout over 1 minute or so. Re-try
1202012	WEBSOCKET_TRANS_EC There was an issue with the websocket connection between the server and workstation.	What to do? Use Offline Mode or restart the computer and try again.
1202013	WS_AUTH_MATCH_EC Authorization between the device and workstation failed.	What to do? Check that the workstation can reach the Active Directory server, and that the workstation HYPR service is running. Otherwise restart the computer, or use Offline Mode.
1202014	FIDO_SERVER_REQ_EC The Control Center failed to reach the UAF server.	What to do? Check that the UAF server is running and reachable.
1202015	INVALID_PUB_SUB_PAYLOADS_EC This error indicates an issue with extensions.	What to do? Try again or contact support if the issue persists.
1202016	WORKSTATION_NOT_FOUND_PROBLEM The workstation does not appear to be registered.	What to do? Try again or contact support if the issue persists.
1202017	INVALID_CERT_EC This error indicates a problem with the SSL certificate.	What to do? Ensure that the certificate is in the correct format and try again.
1202018	SESSION_CREATION_EC This error indicates an issue creating a session.	What to do? Code problem. Check logs for session creation problem.
1202019	INVALID_ACTION_ID_EC Ensure that the Action ID (Authentication Policy) is setup in Control Center for the Application. Action ID does not match Client Action ID.	What to do? Check Control Center for policy setup.
1202020	ACTION_NOT_CONFIGURED_EC The application setup is incomplete or incorrect.	What to do? Please ensure that the action ID is configured for RPAppId in the Control Center.
1202021	INVALID_JSON_REQUEST_EC Invalid data request object was received.	What to do? Please ensure configurations are valid and try again.
1202022	DEVICE_NOT_FOUND_EC Could not find the device requested.	What to do? Please make sure your device has been paired with the computer.
1202023	PUSH_MESSAGE_SEND_EC There was a problem sending push notifications to the user.	What to do? Please make your device is paired, and push notifications are enabled.
1202024	RELYING_PARTY_USER_NOT_FOUND_EC Error sending login recovery e-mail. User could not be found.	What to do? Please ensure your device is registered to login with this website.
1202025	WS_AUTH_TIMEOUT_EC The operation on the workstation has timed out.	What to do? Wait 1 minute and try again.
1202026	APP_PUSH_CONFIG_EC There was an issue with push provider configuration.	What to do? Please make sure push notifications are enabled, and your device has been paired with the device manager.
1202027	PUSH_NOT_CONFIG_EC There was an issue with push provider configuration. Either push is disabled or the url is null.	What to do? Check Control Center logs and contact HYPR Support for assistance.
1202028	CHALLENGE_NOT_FOUND_EC There was an issue with the challenge used in the FIDO operation.	What to do? Wait 1 minute and try again, check the audit log within the Control Center.
1202029	INVALID_ADAPTER_URL_RC There was an error in the adapter processing. The adapter URL is not correct.	What to do? Ensure that the adapter URL is valid and reachable from the server.
1202030	ADAPTER_RC There was an error in the adapter processing. This was the resulting response bean from the adapter.	What to do? Check server logs for extension problems.
1202031	EXTENSION_JAR_INVALID_EC There is an issue with the extension JAR package.	What to do? Please ensure the identity provider extension follows the rules, and try again.
1202032	EXTENSION_CONFIG_EC Failed to stop or unload the extension.	What to do? Please ensure the identity provider extension follows the rules, and try again.
1202033	EXTENSION_STARTUP_EC Failed to load extensions. Path:	What to do? Check server logs for failure details. Usually, it's a filesystem permissions issue.
1202034	EXTENSION_INVOCATION_EC There was a problem with your identity provider extensions.	What to do? Check server logs for the specific extension problem. A runtime exception for a third-party product is not known to the server.
1202035	RP_APP_CACHE_INIT_FAILED_EC Failed to initialize server cache.	What to do? Server is not able to load applications from server and/or cache them. Check server logs for root cause.
1202036	DEVICE_NOT_FOUND Mobile device record not found on the server.	What to do? Might indicate a registration problem or perhaps the mobile device has been unpaired by the user.
1202037	DEVICE_KEY_INVALID_HMAC HMAC of the message payload is invalid.	What to do? In some APIs the device supplies an HMAC of the message. This allows us to confirm the integrity of the message. Try re-registering the mobile device.
1202038	INVALID_DEVICE_KEY Device key in the request is invalid.	What to do? Registration data could be corrupt. RP app or the server might not be the one we registered with.
1202039	RECOVERY_PINS_NO_EXISTING_REG When revealing recovery PINs, no existing device registrations found. The search was by machineId, rpAppId, deviceId and machineUser.	What to do? Do a registration if it is a new device or an authentication other wise. Make sure recovery PINs are enabled in the control center.
1202040	RECOVERY_PINS_MACHINE_NAME_NOT_FOUND MachineName not found. No matching MachineId found for machineName.	What to do? For the retrieve recovery PINs API, the machineName is the diplayed name. It is used to find the machineId to query the existing device registrations. The resolution is to provide an existing machineName.
1202041	RECOVERY_PINS_EMPTY_AGREEMENT_PROPERTY A key agreement handshake component was missing when validating the Recovery PINs authentication.	Restart registration or authentication. If the issue persists, contact your support.
1202042	RECOVERY_PINS_AUTH_AGREEMENT_FAILED Validation of publicKeyAgreementAuth or recoveryPinsAuth failed.	What to do? There is a mismatch on the keys used to sign the uath. This is likely a legitimately invalid case and someone is trying to send the wrong keys.
1202043	RECOVERY_PINS_INVALID Invalid recovery PINs, due to invalid recoveryPinsAuth.	What to do? Try registration or authentication with a new device.
1202044	WS_AUTH_SESSION_EMPTY_EC Unable to lookup null/empty sessionId.	What to do? Wait 1 minute and try again; check the audit log within the Control Center.
1202045	PUSH_MESSAGE_NOT_FOUND_EC The requested push message is not available.	What to do? The device is requesting a Firebase message from the server via poll, but it is not available. This may happen when the message is expired, the HMAC is incorrect, or no payload is sent.
1202046	ONBOARDING_INVITE_EC Invite to onboarding user was not able to be sent.	What to do? Wait 1 minute and try again; check the audit log within the Control Center.
1202047	ONBOARDING_SSO_COMMUNICATION_EC Onboarding was not able to communicate with the SSO Provider.	What to do? Wait 1 minute and try again; check the audit log within the Control Center.
1202048	ONBOARDING_GENERIC_EC Your username doesn't exist in your IDP, but it must exist for initial integration. Please refer to the documentation for guidance.	What to do? Make sure the username is typed correctly and that is exists on your network; then try again.
1202049	ONBOARDING_SSO_USER_DOESNT_EXIST_EC The username provided doesn't exist in the SSO provider.	What to do? Make sure the username is typed correctly and that is exists in your SSO system; then try again.
1202050	ONBOARDING_TENANT_ID_NOT_FOUND The API token provided seems to be invalid for your IdP.	What to do? Verify your API Token is still valid, then try agian.
1202051	ONBOARDING_SERVICE_UNAVAILABLE Error sending invitation e-mail. This functionality is only available on HYPR Cloud platforms.	What to do? Email Onboarding Service is only available on HYPR Cloud.
1202052	RP_USER_ALREADY_INVITED It looks like this person has already been invited.	What to do? The username for this RP App has already been invited and a Magic Link has already been generated for them. Try another username or use Resend Invitation to send a new invitation to this user.
1202053	PUSH_QR_NOT_ENABLED The API token provided seems to be expired for your IdP.	What to do? Verify the API Token is still valid for your IdP, then try again.
1202054	INVALID_SERVER_CONFIG The application name provided is invalid for your IdP.	What to do? Please check the RP Application configuration in Control Center Advanced Mode.
1202055	USERNAME_ALIAS_ALREADY_EXISTS We can't seem to be able to create an OIDC application in your IdP. Please refer to the documentation for guidance.	What to do? Verify your IdP OIDC Settings, then try again.
1202056	INT_KC_REALM_CREATION_PROBLEM Keycloak Realm creation failed.	What to do? Please retry the integration.
1202057	INT_KC_REALM_RETRIEVE_TOKEN_PROBLEM Keycloak Realm Token failed to be retrieved.	What to do? Please retry the integration.
1202058	INT_KC_REALM_RETRIEVE_RETRIEVE_SAML_METADATA_PROBLEM Failed to retrieve Keycloak SAML metadata.	What to do? Please retry the integration.
1202059	INT_KC_REALM_CREATE_AUTH_FLOW_PROBLEM Failed to CREATE Auth Flow.	What to do? Please retry the integration.
1202060	INT_KC_REALM_ADD_AUTH_FLOW_PROBLEM Failed to ADD Authentication Flow to Realm.	What to do? Please retry the integration.
1202061	INT_KC_REALM_GET_AUTH_FLOW_PROBLEM Failed to GET Authentication Flow.	What to do? Please retry the integration.
1202062	INT_KC_CREATE_CLIENT_SCOPE_PROBLEM Failed to create the Client scope.	What to do? Please retry the integration.
1202063	INT_KC_CREATE_OIDC_CLIENT_PROBLEM Keycloak failed to create the OIDC client.	What to do? Please retry the integration.
1202064	INT_KC_CREATE_SAML_CLIENT_PROBLEM Keycloak failed to create the SAML client.	What to do? Please retry the integration.
1202065	INT_KC_GET_EXECUTION_FLOW_PROBLEM Failed to get the Keycloak execution flow.	What to do? Please retry the integration.
1202066	INT_KC_CONFIGURE_AUTHENTICATOR_PROBLEM Failed to configure the Keycloak Authenticator.	What to do? Please retry the integration.
1202067	INT_KC_ENABLE_AUTHENTICATOR_PROBLEM Failed to enable the Keycloak Authenticator.	What to do? Please retry the integration.
1202068	INT_KC_GET_SECRETS_PROBLEM Failed to get the Keycloak Secret.	What to do? Please retry the integration.
1202069	INT_KC_DELETE_REALM_PROBLEM Failed to delete the Keycloak Realm.	What to do? Please retry the integration.
1202070	INT_KC_ADD_USER_PROBLEM Failed to create user in the Realm.	What to do? Please retry the integration.
1202071	INT_KC_GET_USER_PROBLEM Failed to get a user from the Realm.	What to do? Please retry the integration.
1202072	INT_KC_DELETE_USER_PROBLEM Failed to delete a user from the Realm.	What to do? Please retry the integration.
1202073	INT_KC_DELETE_USER_PROBLEM Failed to flip Keycloak QR code.	What to do? Please retry the integration.
1202074	INT_KC_API_PROBLEM Failed to call Keycloak API.	What to do? Fetch settings and adjust the request.
1202075	INT_KC_FLIP_QR_INVALID_SMARTKEY_RECOVERY_PIN_UPDATEROBLEM Invalid security key or smart-card recovery PIN update request.	What to do? Fetch settings and adjust the request.
1202076	INVALID_SMARTKEY_ENROLLMENT_REQUEST Invalid security key or smart-card enrollment request.	What to do? Fetch settings and adjust the request.
1202077	UNKNOWN_PUK_DEVICE Unknown PUK device.	Check security key or smart-card device id.
1202300	INT_CC_EXT_CONFIG_OIDC_PROBLEM Failed to configure CC Extension.	What to do? Please retry the integration.
1202301	INT_CC_EXT_UNABLE_TO_CONFIG_CCAZURE_EXT_PROBLEM Failed to configure CC Extension for Azure.	What to do? Please retry the integration.
1202302	INT_CC_UNABLE_TO_GET_CSRF_TOKEN_PROBLEM Failed to get CC CSRF Token for integration operations.	What to do? Please retry the integration.
1202303	INT_CC_UNABLE_TO_GENERATE_API_TOKEN_PROBLEM Failed to generate API Tokens for integration operations.	What to do? Please retry the integration.
1202500	INT_API_PROBLEM Failed to complete API call.	What to do? Please retry the integration.
1202502	APPLICATION_DELETION_PROBLEM Unable to delete the application.	What to do? Check that you have created and set up the application in the Control Center.
1202503	APPLICATION_CREATION_PROBLEM Unable to create or update application.	What to do? Check that you don't have created the same application in the Control Center.
1202504	DATA_LAKE_API_EC Could not connect to Data Lake API.	What to do? Check the correct values are present in the DataLakeConfig, and IAM User creds are in Vault.
1202505	CERTIFICATE_VERIFICATION_ERROR Certificate verification error.	What to do? Verify your certificate. Check if certification path can be built and all certificates in the chain are valid and there are no CRL checks that are failed. Check network connection to distribution point of CRL.
1202506	UAF_CONFIGURATION_ERROR Could not read default app name from server configuration. Check Vault setup.	What to do? Check Vault setup.
1202507	REDIS_SCRIPT_ERROR This error indicates a Redis script issue.	What to do? Check the Redis script.
1202508	REDIS_QUEUE_ERROR This error indicates a redis queue issue.	What to do? Check the Redis script.
1202509	PROPERTY_CONFIGURATION_ERROR Invalid property configuration.	What to do? Make sure to add JavaDoc to newly introduced config property.
1202510	INVALID_ARGUMENT_ERROR Invalid algorithm code problem.	What to do? Check hash algorithm code in DesktopSSO configuration, CBOR algorithm, or IANA algorithm in FIDO2 configuration.
1202511	DB_CONFIGURATION_ERROR RO is missing in some service.	What to do? Check service definition.
1202512	VERSION_NEGOTIATION_ERROR There was an error during negotiating version between clientVersion, deviceVersion, serverVersion.	What to do? Check proper versions.
1202513	INVALID_ACCESS_TOKEN_ERROR Access token is invalid.	What to do? Check yout token.
1202514	PUSH_NOTIFICATION_PAYLOAD_ERROR Invalid Push Notification Payload Problem.	What to do? Check the payload.
1202515	INVALID_EMAIL_ERROR User e-mail invalid.	What to do? Provide valid e-mail.
1202516	INVALID_QR_ERROR QR code is invalid.	What to do? Check the QR code validity or wait for a new one to generate.
1202517	DEVICE_REGISTRATION_ERROR The device registration could not be processed successfully.	What to do? If the issue persists, contact HYPR Support.
1202519	INVALID_STATE_TRANSITION_ERROR There was a state transition problem during device authentication request processing.	What to do? If the issue persists, contact HYPR Support.
1202520	MULTIREGION_INTERNAL_ERROR This error indicates a generic server issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202521	CONFIGURATION_ERROR This error indicates a configuration issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202522	VAULT_CONFIGURATION_ERROR This error indicates a vault configuration issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202523	REDIS_CONFIGURATION_ERROR This error indicates a Redis configuration issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202524	LOG_FILE_NOT_FIND ControlCenter.log doesn't exist.	What to do? Check the log directory.
1202525	FEATURE_ACCESS_UNAUTHORIZED Failed to modify Feature Flag. Lack of Authority.	What to do? Contact HYPR Support for assistance.
1202526	FEATURE_TOGGLE_FORBIDDEN Feature Flag toggle for the rpApp is forbidden.	What to do? Don't try to toggle the feature in question.
1202527	REDIS_SESSION_RECORD_ERROR Invalid session record.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202528	CACHE_CONFIGURATION_PROBLEM This error indicates a cache configuration issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202529	NAMED_CURVE_PROBLEM This error indicates a cache configuration issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202530	WS_MESSAGE_PROBLEM This error indicates a websocket message issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202531	MISSING_REGISTRATION_DATA This error indicates a websocket message issue.	What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support.
1202532	APPLICATION_SUSPENSION_PROBLEM Unable to suspend application.	What to do? Check that you have created and set up the application in the Control Center.
1202601	Error invoking intelligent extension webhook.	What to do? Confirm that the external REST endpoint is responding correctly.
1202602	CONTROL_POINT_ERROR	Error in control point subsystem.
Back to Top	FIDO2 Service Error Codes (1203xxx)
1203001	FIDO_ERROR_RESPONSE_FROM_SERVER_EC Failed to execute FIDO2 request.	What to do? Wait 1 minute and try again, check the audit log within the Control Center.
1203002	EXT_RESP_VALIDATION_EC Could not validate extension response.	What to do? Wait 1 minute and try again, check the audit log within the Control Center.
1203003	FIDO2_SETTINGS_NULL_EC FIDO2 settings are null.	What to do? Please make sure FIDO2 settings are configured.
1203004	FIDO2_SETTINGS_MODEL_NULL_EC FIDO2 settings model is null.	What to do? Please make sure the settings model is populated and try again.
1203006	FIDO2_SERVER_UNREACHABLE_EC The FIDO2 server is unreachable.	What to do? Check Control Center logs and contact HYPR Support for assistance.
1203007	FIDO2_SETTINGS_NOT_ENABLED_EC FIDO2 settings are not currently enabled.	What to do? Enable FIDO2 and try again.
1203008	FIDO2_METADATA_PROBLEM_EC Missing FIDO metadata. aaguid=[aaguid]	What to do? Check Control Center logs and contact HYPR Support for assistance.
1203009	FIDO2_METADATA_CERTIFICATE_PROBLEM_EC FIDO2 authenticator certificate, specified in the metadata, is about to expire.	What to do? Update authenticator metadata with the latest copy from the FIDO MetaData Service.
1203010	FIDO2_SESSION_NOT_FOUND_EC WebAuthn operation cannot be completed because initial session is not found.	What to do? Try again. If problem persists, contact HYPR Support to increase the FIDO2 session timeout.
1203011	FIDO2_DPK_VERIFICATION_PROBLEM_EC WebAuthn operation cannot be completed due to DPK problem.	What to do? Try again. If the problem persists, contact HYPR Support for investigation.
1203012	FIDO2_POLICY_PROBLEM_EC WebAuthn operation cannot be completed due to FIDO2 policy.	What to do? Try a different FIDO2 authenticator, or call an administrator for details.
1203013	FIDO2_INVALID_ORIGIN_EC Origin returned by client/browser does not match RP origin.	What to do? Call administrator to verify RP origin in FIDO2 settings is set properly.
Back to Top	RADIUS Service Error Codes (1204xxx)
1204010	RADIUS_SERVER_NOT_FOUND RADIUS server ID was not found.	What to do? Choose an existing radiusServerId.
1204011	RADIUS_SERVER_CREATE_CONSTRAINT RADIUS server cannot be created.	What to do? Check RADIUS server constraints.
1204012	RADIUS_SERVER_CREATE RADIUS server cannot be created.	What to do? Check RADIUS server data.
1204013	RADIUS_SERVER_UPDATE_CONSTRAINT RADIUS server cannot be updated.	What to do? Check RADIUS server constraints.
1204014	RADIUS_SERVER_UPDATE RADIUS server cannot be updated.	What to do? Check RADIUS server data.
1204015	RADIUS_SERVER_DELETE RADIUS server cannot be deleted.	What to do? Check RADIUS server data and constraints.
1204016	RADIUS_CONFIG_NOT_FOUND RADIUS configuration ID was not found.	What to do? Choose RADIUS config ID which exists.
1204017	RADIUS_CONFIG_CREATE_CONSTRAINT RADIUS configuration cannot be created.	What to do? Check RADIUS config constraints.
1204018	RADIUS_CONFIG_CREATE RADIUS configuration cannot be created.	What to do? Check RADIUS config data.
1204019	RADIUS_CONFIG_UPDATE_CONSTRAINT RADIUS configuration cannot be updated.	What to do? Check RADIUS config constraints.
1204020	RADIUS_CONFIG_UPDATE RADIUS configuration cannot be updated.	What to do? Check RADIUS config data.
1204021	RADIUS_CONFIG_DELETE RADIUS configuration cannot be deleted.	What to do? Check RADIUS config data and constraints.
1204022	RADIUS_CLIENT_NOT_FOUND RADIUS client ID was not found.	What to do? Choose RADIUS client ID which exists.
1204023	RADIUS_CLIENT_CREATE_CONSTRAINT RADIUS client cannot be created.	What to do? Check RADIUS client constraints.
1204024	RADIUS_CLIENT_CREATE RADIUS client cannot be created.	What to do? Check RADIUS client data.
1204025	RADIUS_CLIENT_UPDATE_CONSTRAINT RADIUS client cannot be updated.	What to do? Check RADIUS client constraints.
1204026	RADIUS_CLIENT_UPDATE RADIUS client cannot be updated.	What to do? Check RADIUS client data.
1204027	RADIUS_CLIENT_DELETE RADIUS client cannot be deleted.	What to do? Check RADIUS client data and constraints.
1204028	RADIUS_SERVER_CACHE_NOT_FOUND RADIUS server has not updated Control Center with its status yet.	What to do? Ensure RADIUS server is configured properly and try again later.
1204029	RADIUS_SERVER_NAME_ALREADY_EXISTS RADIUS server name already exists.	What to do? Choose a different server name.
1204030	RADIUS_CONFIG_NAME_ALREADY_EXISTS <br />RADIUS config name already exists.	What to do? Choose a different config name.
1204031	RADIUS_CLIENT_NAME_ALREADY_EXISTS RADIUS client name already exists.	What to do? Choose a different client name.
1204032	RADIUS_INTEGRATION_ALREADY_EXISTS RADIUS integration name already exists.	What to do? Use existing RADIUS integration.
1204033	RADIUS_INTEGRATION_CREATE_CONSTRAINT RADIUS integration cannot be created.	What to do? Check RADIUS integration constraints.
1204034	RADIUS_INTEGRATION_CREATE RADIUS integration cannot be created.	What to do? Check RADIUS integration data.
1204035	RADIUS_INTEGRATION_DELETE RADIUS integration cannot be deleted.	What to do? Check RADIUS integration data and constraints.
1204036	RADIUS_INTEGRATION_NOT_FOUND RADIUS integration ID cannot be found.	What to do? Choose an existing RADIUS integration ID.
1204037	RADIUS_INTEGRATION_CREATE_INVALID_RP_APP The RP app value provided for the RADIUS integration is invalid.	What to do? For a standalone RADIUS integration, the RP app value must be unique. To leverage an existing integration, the RP app must exist and be configured properly.
1204038	RADIUS_SERVER_RP_APP_INVALID The RP app ID for the RADIUS server was not found.	What to do? Ensure the RP app ID being associated with the RADIUS server exists.
1204039	RADIUS_CONFIG_RP_APP_INVALID The RP app ID for the RADIUS config was not found.	What to do? Ensure the RP app ID being associated with the RADIUS config exists.
1204040	RADIUS_CLIENTS_CREATE_CONSTRAINT RADIUS clients cannot be created.	What to do? Check RADIUS client constraints.
1204041	RADIUS_CLIENTS_CREATE RADIUS clients cannot be created.	What to do? Check RADIUS client data.
1204042	RADIUS_ONBOARDING_CREATE_INTEGRATION RADIUS onboarding cannot create integration.	What to do? Check integrations setup data.
1204043	RADIUS_ONBOARDING_CREATE_SERVER RADIUS onboarding cannot create RADIUS server.	What to do? Check server setup data.
1204044	RADIUS_ONBOARDING_CREATE_CONFIGURATION RADIUS onboarding cannot create RADIUS configuration.	What to do? Check configuration setup data.
1204045	RADIUS_ONBOARDING_CREATE_CLIENTS RADIUS onboarding cannot create RADIUS clients.	What to do? Check client setup data.
1204046	RADIUS_ONBOARDING_CREATE RADIUS onboarding cannot be created.	What to do? Check onboarding setup data.
Back to Top	IdP Service Error Codes (1205xxx)
1205001	IDP_USER_DOES_NOT_EXIST IdP user does not exist.	What to do? Please verify the IdP user exists.
1205002	IDP_INVALID_API_KEY API key has expired or is invalid.	What to do? Please contact Support.
1205003	IDP_INVALID_RP_APP_NAME Invalid RP App name.	What to do? Please contact Support.
1205004	IDP_OIDC_CREATE_FAILURE Unable to create OIDC.	What to do? Please contact Support.
1205005	IDP_OIDC_APP_CREATE_FAILURE Unable to create OIDC application.	What to do? Please contact Support.
1205006	IDP_OIDC_ROUTING_RULE_CREATE_FAILURE Error creating OIDC routing rule.	What to do? Please contact Support.
1205007	IDP_OIDC_POLICY_RULE_CREATE_FAILURE Error creating OIDC policy rule.	What to do? Please contact Support.
1205008	IDP_OIDC_CONFIG_FAILURE Error configuring OIDC.	What to do? Please contact Support.
1205009	IDP_EXTENSION_CONFIG_FAILURE Error configuring extension.	What to do? Please contact Support.
1205010	IDP_RP_APP_EXTENSION_ASSOC_FAILURE Error configuring extension association.	What to do? Please contact Support.
1205011	IDP_DEVICE_SCHEMA_CONFIG_FAILURE Error configuring device config.	What to do? Please contact Support.
1205012	IDP_INVALID_SSO_URL Invalid SSO URL.	What to do? Please verify the URL is correct.
1205013	IDP_DUPLICATE_RP_APP_ID Duplicate RP AppID.	What to do? Please verify there are no other RP applications with the same name.
1205014	IDP_SSO_PROFILE_IN_USE SSO profile is in use.	What to do? Please contact Support.
1205015	IDP_SAVED_CONFIGURATION_NOT_FOUND IDP configuration not found.	What to do? Please contact Support.
1205018	IDP_ROUTING_RULE_ENABLE_BAD_REQUEST Bad Request found when trying to activate routing rules.	What to do? Please contact Support.
1205019	IDP_ROUTING_RULE_DISABLE_BAD_REQUEST Bad Request found when trying to deactivate routing rules.	What to do? Please contact Support.
1205025	IDP_VALIDATION_ERROR Failed to validate IdP integrations.	What to do? Please retry the integration.
Back to Top	UAF Service Error Codes (1206xxx)
1206001	(v8.7 and earlier) UAF Code OK (1200).	What to do? Please contact Support for any questions.
1206002	UAF_CODE_BAD_REQUEST UAF Code Bad request (1400).	What to do? Please contact Support.
1206003	UAF_CODE_UNKNOWN_AAID UAF Unknown AAID (1480).	What to do? Please contact Support.
1206004	UAF_CODE_UNKNOWN_KEYID Unknown KeyId (1481).	What to do? Please contact Support for any questions.
1206005	UAF_CODE_NONCE_INVALID UAF Code OK (1491).	What to do? Please contact Support for any questions.
1206006	UAF_CODE_UNACCEPTABLE_ATTESTATION UAF Unacceptable Attestation (1496).	What to do? Please contact Support for any questions.
1206007	UAF_CODE_UNACCEPTABLE_CONTENT UAF Unacceptable content (1498).	What to do? Please contact Support for any questions.
1206008	(v8.7 and earlier) UAF Internal Server Error (1500).	What to do? Please contact Support for any questions.
1206009	UAF_CODE_CHALLENGE_INVALID UAF Internal Error - Invalid Cache (1501).	What to do? Please contact Support for any questions.
1206010	UAF_CODE_REGISTRATION_RECORD_NOT_FOUND UAF Registration record not found (1502).	What to do? Please contact Support for any questions.
1206011	UAF_ERROR_CANNOT_FIND_APP Could not retrieve the applications.	What to do? Please contact Support for any questions.
1206012	UAF_ERROR_CREATE_UPDATE_APP Error creating or updating the application.	What to do? Please contact Support for any questions.
1206013	UAF_ERROR_INVALID_CHARACTER_CODE Invalid characters in the field.	What to do? Please contact Support for any questions.
1206014	UAF_CANNOT_FIND_APP_CODE Cannot find the application. Please verify you provided the correct AppId.	What to do? Please contact Support for any questions.
1206015	(v8.7 and earlier) Incorrect AppID provided.	What to do? Please contact Support for any questions.
1206016	UAF_ERROR_CANNOT_GET_USER_LOGINS Could not retrieve the logins for this user. Please make sure all parameters are correct.	What to do? Please contact Support for any questions.
1206017	UAF_INVALID_ACTION_CREATE_BEAN_CODE Cannot validate the JSON create action bean parameter.	What to do? Please make sure that all necessary value are specified from the CreateUAFActionBean class.
1206018	UAF_ERROR_DELETE_ACTION Error deleting the action.	What to do? Please contact Support for any questions.
1206019	UAF_ERROR_CANNOT_GET_USER_AUTHENTICATORS Could not retrieve the authenticators for this user. Please make sure all parameters are correct.	What to do? Please contact Support for any questions.
1206020	UAF_ERROR_LOCKING_USER Could not lock the user for this aaid.	What to do? Please make sure all inputs are valid.
1206021	UAF_CODE_1491_SIGN_COUNTER_INVALID The difference between the stored count of login attempts and the authenticator count of login attempts has become inconsistent.	What to do? An authenticator may be malfunctioning or have been cloned. Logs investigation is recommended.
1206022	UAF_ERROR_DELETING_USER Could not delete the user.	What to do? Retry deleting or see the logs.
1206023	UAF_METADATA_CERTIFICATE_PROBLEM_EC The UAF authenticator certificate specified in the metadata is about to expire.	What to do? Update authenticator metadata with latest copy from the FIDO MetaDataService.
1206024	UAF_INVALID_ENCODING_ERROR UAF invalid encoding problem.	What to do? Check the UAF encoding.
1206025	UAF_INVALID_INPUT_ERROR UAF invalid input problem.	What to do? Check the UAF input.
1206026	UAF_INVALID_REQUEST_ERROR UAF invalid request problem.	What to do? Check the UAF request.
1206027	UAF_INVALID_ATTESTATION_STATEMENT_ERROR UAF invalid attestation statement problem.	What to do? Check the UAF attestation statement.
1206028	UAF_INVALID_ATTESTATION_OBJECT_ERROR UAF invalid attestation statement problem	What to do? Check the UAF attestation statement.
1206029	UAF_INVALID_CLIENT_DATA_ERROR UAF invalid client data problem.	What to do? Check the UAF client data.
1206030	UAF_INVALID_AUTHENTICATOR_DATA_ERROR UAF invalid authenticator data problem.	What to do? Check the UAF client authenticator data.
1206031	UAF_INVALID_ATTESTED_CREDENTIAL_DATA_ERROR UAF invalid attested credential data problem.	What to do? Check the UAF attested credential data.
1206032	UAF_INVALID_RPI_HASH_ERROR UAF invalid rpi hash problem.	What to do? Check the UAF rpi hash.
1206033	UAF_INVALID_USER_HANDLE_ERROR UAF User handle is invalid.	What to do? Check the UAF user handle.
1206034	UAF_INVALID_KEY_TYPE_CODE_ERROR UAF key type code problem.	What to do? Check the UAF key type code.
1206035	UAF_INVALID_CURVE_TYPE_CODE_ERROR UAF curve type code problem.	What to do? Check the UAF curve type code.
1206036	UAF_INVALID_ATTESTATION_SIGNATURE_ERROR UAF attestation signature problem.	What to do? Check UAF attestation signature.
1206037	UAF_INVALID_ASSERTION_SIGNATURE_ERROR UAF assertion signature problem.	What to do? Check UAF assertion signature.
1206038	UAF_INVALID_CREDENTIAL_ID_ERROR UAF invalid CredentialId problem.	What to do? Check UAF CredentialId.
1206039	UAF_INVALID_X509_CERTIFICATE_ERROR The certificate does not meet requirements.	What to do? Check the certificate.
1206040	UAF_INVALID_FIDO2_APP_SETUP_ERROR FIDO2 App setup is invalid.	What to do? Check FIDO2 App setup.
1206041	UAF_INVALID_FIDO2_METADATA_ERROR UAF Authenticator metadata is invalid.	What to do? Check UAF Authenticator metadata
1206042	UAF_INVALID_JWT_ERROR <br />JWT payload is invalid.	What to do? Check the JWT payload.
1206043	UAF_CERTIFICATE_REVOCATION_CHECK_ERROR Certificate revocation check problem.	What to do? Please contact Support for any questions.
1206044	UAF_OPERATION_NOT_PERMITED_ERROR Operation is not permitted.	What to do? Please contact Support for any questions
1206045	UAF_PENDING_SESSION_ERROR A session is in progress for this user.	What to do? Please contact support for any questions.
1206046	UAF_UNKNOWN_EXTENSION_ERROR UAF Unregistered extension.	What to do? Please contact Support for any questions.
1206047	UAF_READ_REQUEST_FROM_RESPONSE_ERROR Could not construct UAFRequest from UAFResponse.	What to do? Please contact Support for any questions.
1206048	PENDING_QR_FALLBACK_MSG_NOT_FOUND Pending QR Fallback request not found.	What to do? Check that activation code is correct and try again.
1206049	QR_FALLBACK_NOT_ENABLED QR Fallback is disabled.	What to do? Verify that Manual QR retrieval is set to Enabled and try again.
1206050	QR_TIMEOUT QR scan timeout.	What to do? Please scan the QR Code within the alloted time.
Back to Top	Identity Verification (IdV) Service Error Codes (1207xxx)
1207000	USER_INFO_LOOKUP_PROBLEM There was an issue looking up the user info.	What to do? Check the error payload for details.
1207001	USER_INFO_SERVICE_CONFIG_PROBLEM There was a configuration issue with the user info service.	What to do? Check the error payload for details.
1207002	ACTION_FAILED The source state was incomplete for this workflow.	What to do? Check the error payload for details.
1207003	SOURCE_STATE_INCOMPLETE_PROBLEM There was an issue calculating the distance from the user's IP address to their home address	What to do? Ensure the user's computer is connected near their home address.
1207004	DISTANCE_FROM_IP_TO_HOME_PROBLEM The user's home address was not found	What to do? Add a home address to the user object.
1207005	HOME_ADDRESS_NOT_FOUND Could not find the user's coordinates from their IP address	What to do? Check the error payload for details.
1207006	IP_TO_COORDINATE_LOOKUP_PROBLEM There was an issue looking up the user info.	What to do? Check the error payload for details.
1207007	ADDRESS_FROM_IP_PROBLEM The address of the IP could not be determined	What to do? Please contact support for any questions.
1207008	REQUESTER_MAGIC_LINK_PROBLEM There was a problem with the requester's magic link.	What to do? Please contact support for any questions.
1207009	TRANSITION_FOR_EVENT_NOT_FOUND There was no transition found for this event.	What to do? Please contact support for any questions.
1207010	VERIFICATION_FLOW_PROBLEM There was an issue with the user verification request.	What to do? Check the error payload for details.
1207011	USER_VERIFICATION_REQUEST_PROBLEM There was an issue with the workflow instance.	What to do? Check the error payload for details.
1207012	WORKFLOW_INSTANCE_PROBLEM There was an issue with the workflow instance.	What to do? Check the error payload for details.
1207013	CODE_CUSTOMIZATION_PROBLEM There was an issue with the code customization.	What to do? Check the error payload for details.
1207014	DYNAMIC_CODE_EXECUTION_PROBLEM There was an issue executing dynamic code.	What to do? Check the error payload for details.
1207015	USER_DIRECTORY_SOURCE_PROBLEM There was an issue with the user directory source.	What to do? Check the error payload for details.
1207016	OIDC_CLIENT_CONFIG_PROBLEM There was an issue with the OIDC client config.	What to do? Check the error payload for details.
1207017	USER_NOT_PERMITTED_PROBLEM You are not allowed to proceed with this flow.	What to do? Ensure you are using a correct link.
1207018	WORKFLOW_PROBLEM There was an issue with the workflow.	What to do? Check the error payload for details.
1207019	THIRD_PARTY_THROTTLE There was an issue processing the third-party request.	What to do? Try again in a few minutes.
Back to Top	Certificate Authority (CA) Service Error Codes (1208xxx)
1208000	CA_NOT_FOUND There was no CA found for the given id.	What to do? Ensure the requested CA belongs to the current chain or one that already exists in CC.
1208001	ISSUE_CERTIFICATE_PROBLEM We were unable to issue the certificate.	What to do? Please contact support for any questions.
1208002	GET_CERTIFICATE_PROBLEM We were unable to get the certificate.	What to do? Please contact support for any questions.
1208003	REVOKE_CERTIFICATE_PROBLEM We were unable to revoke the certificate.	What to do? Please contact support for any questions.
1208004	GET_CERTIFICATE_CHAIN_PROBLEM We were unable to get the certificate chain.	What to do? Please contact support for any questions.