Troubleshooting

Application Components

• Launch daemon installed into /Library/HYPR/HyprOneService.bundle
• Registration application installed into /Applications/HyprUnlock.app
• PAM module installed into /Library/HYPR/HyprPam.so and configured in /etc/pam.d/authorization
• Auth plugin installed into /Library/Security/SecurityAgentPlugins/HyprAuthPlugin.bundle

Logs

Log files are located in the /Library/Logs folder.

• HyprOneService writes a log files to /Library/Logs/HYPR/HyprOneService.log and /Library/Logs/HYPR/HyprOneAgent.log
• HyprPam.so writes a log file to /Library/Logs/HYPR/HyprPam.log
• HyprAuthPlugin writes a log file to /Library/Logs/HYPR/HyprAuthPlugin.log

Application System Process

The background HyprOneService launch daemon can be controlled
with the following commands.

📘

Note

/Library/LaunchDaemons/ is in root directory

Stop

sudo launchctl unload /Library/LaunchDaemons/com.hypr.login.plist

Launch

sudo launchctl load /Library/LaunchDaemons/com.hypr.login.plist