You can use a direct RDP connection to remotely access a Windows computer or the server and authenticate with your mobile app.
mstsc /v:<your-ip-adress> (example:
- Wait for the connection to be established
- Accept the certificate based authentication warning
Can I use RDP from the same session as my registration, or do I need to reboot?
You can use HYPR for RDP connection in the same session. No reboot needed.
Does it matter in what sequence I authenticate on my mobile app? For example, If I have the RDP prompt open and I authenticate first on mobile and then click Smartcard, will my computer receive it or will I have to click Smartcard before I auth on my mobile?
It doesn't matter. You can authenticate before or after you have clicked on the Smartcard logon option.
How much time can I have the RDP prompt open before it doesn't work when I auth 5 or 10 minutes later?
You need to authenticate within 60 seconds.
- SmartCard Logon isn't enable when establishing RDP connection.
User sees a login screen when RDP connection establishes instead of being logged in to the account
Ensure that SmartCard Logon is enabled when establishing the connection
- The user never authenticated to that remote desktop with a smartcard before, and it automatically goes to the password prompt.
The user sees a login screen when the RDP connection establishes instead of being logged in to the account.
You should see our HYPR virtual smartcard if you choose "Sign-in options"... Click the smartcard icon and press ENTER since there is no PIN.
Once you've authenticated on the remote desktop with the smartcard, it will always default to the smartcard.
Updated 5 months ago