Customizing the Mobile App

Overview

Administrators can use the UI Management screen in the HYPR Control Center to change the appearance and functionality of the HYPR Mobile App. The following attributes are customizable:

  • Company logo
  • Helpdesk email address
  • Mobile App screen elements

The range of customizable attributes depends on the type of decentralized channel defined for the application: Workstation (Workforce Access) or Web (Customer Authentication).

Changing the Logo

For both Workstation and Web channel applications you can change the logo displayed in the HYPR Mobile App by using the Logo Upload panel to provide your own company branding.

The logo must meet the following requirements:

Maximum file size

256K

File format

.png | .jpg | .svg

Minimum image size (width, height)

200px by 75px

Maximum image size (width, height)

1000px by 1000px

If you don’t upload an image, the HYPR Mobile App will use the HYPR logo by default.

Setting the Helpdesk Email

For both Workstation and Web channel applications you can set the support helpdesk email address.

All diagnostic issues reported by HYPR Mobile App users through the Send to Support feature will be sent to this address.

Defining the HYPR Mobile App Screen Elements

Workstation Channel Applications

For Workstation channel applications you can customize the following HYPR Mobile App screen elements:

Element

Default

EULA

Main View Screen Title

My Computers

Main Screen Tip Text

Pair More Computers

Main Screen Button Tip Text

Tap to Unlock or Press and Hold for More Options

Registration Success Title

Successfully paired

Registration Success Text

Your computer was successfully paired with your smartphone. To login without a password, tap the computer icon in your mobile app when you're nearby

Delete Screen Title

Unpairing Computer

Delete Screen Instruction Text1

You are about to unpair a workstation from your mobile device

Delete Screen Instruction Text2

Please don't forget to remove the mobile device from the workstation

Pairing Computer Title

Pairing

Unlocking Computer Title

Unlocking your computer

Unlocking Computer Instruction Text

Your Computer is Now Ready for Access

Manage Screen Title

Manage Computers

Manage Screen Text

You do not have any paired workstations

App Support Email

[email protected]

Primary Color #

#30ADC2FF

Secondary Color #

#FDB913FF

Web Channel Applications

For Web channel applications you can customize the following HYPR Mobile App screen elements:

Element

Default

Registration Success Title

Successfully paired

Registration Success Text

Your account was successfully paired with your smart phone. Next time you try to access this website, simply approve the passwordless login with your mobile app

Landing Screen Title

True Passwordless Security

Landing Screen Subtitle (B)

Powered by HYPR

App Support Email

[email protected]

Primary Color #

#30ADC2FF

Secondary Color #

#FDB913FF

Push Notifications
For Web channel applications you can also customize the title and text for the push notifications the HYPR Mobile App displays to the user:

Element

Default

Push notification title

HYPR

Auth Push Notification Text

Tap to Authenticate

Transaction Push Notification Text

Complete Pending Transaction