Customizing the Mobile App

Overview

Administrators can use the UI Management screen in the HYPR Control Center to change the appearance and functionality of the HYPR Mobile App. The following attributes are customizable:

  • Company logo
  • Helpdesk email address
  • Mobile App screen elements

The range of customizable attributes depends on the type of decentralized channel defined for the application: Workstation (Workforce Access) or Web (Customer Authentication).

Changing the Logo

For both Workstation and Web channel applications you can change the logo displayed in the HYPR Mobile App by using the Logo Upload panel to provide your own company branding.

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The logo must meet the following requirements:

Maximum file size256K
File format.png | .jpg | .svg
Minimum image size (width, height)200px by 75px
Maximum image size (width, height)1000px by 1000px

If you don’t upload an image, the HYPR Mobile App will use the HYPR logo by default.

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Setting the Helpdesk Email

For both Workstation and Web channel applications you can set the support helpdesk email address.

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All diagnostic issues reported by HYPR Mobile App users through the Send to Support feature will be sent to this address.

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Defining the HYPR Mobile App Screen Elements

Workstation Channel Applications

For Workstation channel applications you can customize the following HYPR Mobile App screen elements:

ElementDefault
EULA
Main View Screen TitleMy Computers
Main Screen Tip TextPair More Computers
Main Screen Button Tip TextTap to Unlock or Press and Hold for More Options
Registration Success TitleSuccessfully paired
Registration Success TextYour computer was successfully paired with your smartphone. To login without a password, tap the computer icon in your mobile app when you're nearby
Delete Screen TitleUnpairing Computer
Delete Screen Instruction Text1You are about to unpair a workstation from your mobile device
Delete Screen Instruction Text2Please don't forget to remove the mobile device from the workstation
Pairing Computer TitlePairing
Unlocking Computer TitleUnlocking your computer
Unlocking Computer Instruction TextYour Computer is Now Ready for Access
Manage Screen TitleManage Computers
Manage Screen TextYou do not have any paired workstations
App Support Email[email protected]
Primary Color ##30ADC2FF
Secondary Color ##FDB913FF
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Web Channel Applications

For Web channel applications you can customize the following HYPR Mobile App screen elements:

ElementDefault
Registration Success TitleSuccessfully paired
Registration Success TextYour account was successfully paired with your smart phone. Next time you try to access this website, simply approve the passwordless login with your mobile app
Landing Screen TitleTrue Passwordless Security
Landing Screen Subtitle (B)Powered by HYPR
App Support Email[email protected]
Primary Color ##30ADC2FF
Secondary Color ##FDB913FF
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Push Notifications
For Web channel applications you can also customize the title and text for the push notifications the HYPR Mobile App displays to the user:

ElementDefault
Push notification titleHYPR
Auth Push Notification TextTap to Authenticate
Transaction Push Notification TextComplete Pending Transaction
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