Customizing the Mobile App
Overview
Administrators can use the UI Management screen in the HYPR Control Center to change the appearance and functionality of the HYPR Mobile App. The following attributes are customizable:
- Company logo
- Helpdesk email address
- Mobile App screen elements
The range of customizable attributes depends on the type of decentralized channel defined for the application: Workstation (Workforce Access) or Web (Customer Authentication).
Changing the Logo
For both Workstation and Web channel applications you can change the logo displayed in the HYPR Mobile App by using the Logo Upload panel to provide your own company branding.

The logo must meet the following requirements:
Maximum file size | 256K |
File format | .png | .jpg | .svg |
Minimum image size (width, height) | 200px by 75px |
Maximum image size (width, height) | 1000px by 1000px |
If you don’t upload an image, the HYPR Mobile App will use the HYPR logo by default.

Setting the Helpdesk Email
For both Workstation and Web channel applications you can set the support helpdesk email address.

All diagnostic issues reported by HYPR Mobile App users through the Send to Support feature will be sent to this address.

Defining the HYPR Mobile App Screen Elements
Workstation Channel Applications
For Workstation channel applications you can customize the following HYPR Mobile App screen elements:
Element | Default |
---|---|
EULA | |
Main View Screen Title | My Computers |
Main Screen Tip Text | Pair More Computers |
Main Screen Button Tip Text | Tap to Unlock or Press and Hold for More Options |
Registration Success Title | Successfully paired |
Registration Success Text | Your computer was successfully paired with your smartphone. To login without a password, tap the computer icon in your mobile app when you're nearby |
Delete Screen Title | Unpairing Computer |
Delete Screen Instruction Text1 | You are about to unpair a workstation from your mobile device |
Delete Screen Instruction Text2 | Please don't forget to remove the mobile device from the workstation |
Pairing Computer Title | Pairing |
Unlocking Computer Title | Unlocking your computer |
Unlocking Computer Instruction Text | Your Computer is Now Ready for Access |
Manage Screen Title | Manage Computers |
Manage Screen Text | You do not have any paired workstations |
App Support Email | [email protected] |
Primary Color # | #30ADC2FF |
Secondary Color # | #FDB913FF |

Web Channel Applications
For Web channel applications you can customize the following HYPR Mobile App screen elements:
Element | Default |
---|---|
Registration Success Title | Successfully paired |
Registration Success Text | Your account was successfully paired with your smart phone. Next time you try to access this website, simply approve the passwordless login with your mobile app |
Landing Screen Title | True Passwordless Security |
Landing Screen Subtitle (B) | Powered by HYPR |
App Support Email | [email protected] |
Primary Color # | #30ADC2FF |
Secondary Color # | #FDB913FF |

Push Notifications
For Web channel applications you can also customize the title and text for the push notifications the HYPR Mobile App displays to the user:
Element | Default |
---|---|
Push notification title | HYPR |
Auth Push Notification Text | Tap to Authenticate |
Transaction Push Notification Text | Complete Pending Transaction |

Updated about 3 years ago