Control Center Analytics Dashboard

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Beta Phase

This version of Control Center (CC) Analytics Dashboard is in beta testing. The documentation here reflects the software while it is still a work in progress, and as such, discrepancies may appear.

The first phase of Control Center Analytics features a standard overview dashboard which covers the following metrics:

Dashboard Metrics

Metrics for All Time

• Licensed Users: Total number of licenses the customer has purchased from HYPR to date
• Registered Users: Total number of end users who have successfully registered to date
• Active Users: Total number of end users who have successfully authenticated at least once to date
• Registration Success (%): (Number of successful registration events) ÷ (Number of registration attempts to date)
• Authentication Success (%): (Number of successful authentication events) ÷ (Number of authentication attempts to date)
• Login Success (%): (Number of successfully authenticated users) ÷ (Number of users who have attempted to authenticate to date)

Metrics for the Last 30 Days

User and Device Level

• Engagement: Trending data of Low/Mid/High user engagement, measured by the number of successful authentications over the last 30 days:
  • Low: 1 - 10
  • Mid: 11 - 40
  • High: 41+
• Authentication Type bar chart: 30-day trending data of unique users authenticating by either Workstation or Web integration
• Device Logins: Percentage of unique device types that have been used to successfully authenticate in the last 30 days:
  • Android
  • iPhone
  • Security key

Event Level

Bar charts of common Events over the last 30 days:

• Registrations: (Success/Failure)
• Authentications: (Success/Failure)
• Authentication Types: (Workstation/Web)

Phase 1 Details

• Data is refreshed on a daily basis
• Data is not interactive (not filterable; timeframe is static)
• Data is not exportable
• Top-level metrics are for all time; more detailed metrics are for the last 30 days
• Dashboard will have a “Last Refreshed” timestamp