Control Center Analytics Dashboard

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Beta Phase

This version of Control Center (CC) Analytics Dashboard is in beta testing. The documentation here reflects the software while it is still a work in progress, and as such, discrepancies may appear.

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The first phase of Control Center Analytics features a standard overview dashboard which covers the following metrics:

Dashboard Metrics

Metrics for All Time

  • Licensed Users: Total number of licenses the customer has purchased from HYPR to date
  • Registered Users: Total number of end users who have successfully registered to date
  • Active Users: Total number of end users who have successfully authenticated at least once to date
  • Registration Success (%): (Number of successful registration events) ÷ (Number of registration attempts to date)
  • Authentication Success (%): (Number of successful authentication events) ÷ (Number of authentication attempts to date)
  • Login Success (%): (Number of successfully authenticated users) ÷ (Number of users who have attempted to authenticate to date)

Metrics for the Last 30 Days

User and Device Level

  • Engagement: Trending data of Low/Mid/High user engagement, measured by the number of successful authentications over the last 30 days:
    • Low: 1 - 10
    • Mid: 11 - 40
    • High: 41+
  • Authentication Type bar chart: 30-day trending data of unique users authenticating by either Workstation or Web integration
  • Device Logins: Percentage of unique device types that have been used to successfully authenticate in the last 30 days:
    • Android
    • iPhone
    • Security key

Event Level

Bar charts of common Events over the last 30 days:

  • Registrations: (Success/Failure)
  • Authentications: (Success/Failure)
  • Authentication Types: (Workstation/Web)

Phase 1 Details

  • Data is refreshed on a daily basis
  • Data is not interactive (not filterable; timeframe is static)
  • Data is not exportable
  • Top-level metrics are for all time; more detailed metrics are for the last 30 days
  • Dashboard will have a “Last Refreshed” timestamp