HYPR Mobile App

HYPR Mobile App

The HYPR Mobile App allows users to log into a workstation or web account with a mobile device instead of a password.

When it first launches, the HYPR Mobile App will display a single SCAN QR button. Once you have paired the device with a HYPR Passwordless client or a HYPR Control Center RP Application, you will see a typical three-bar menu in the top left and a QR icon in the top right. If you have nothing paired, the main pane will suggest you tap the QR icon to pair one.

HYPR Mobile App Device Manager

Clicking the three-bar menu in the upper left opens the HYPR Mobile App Device Manager. In the left portion of the screen are listed paired Computers, Web Accounts, or Security Keys, and how many of each are paired with this device. The Device Manager also offers an option to contact Support.

My Computers

Tapping My Computers opens a list of paired machines. The default machine, if one has been set, will display in the bottom center.

Tapping an icon will default to either the Tap to Log In function or the Unlocking/Locking functionality, depending on how your environment is configured and whether or not the affected workstation is logged in and/or locked.

Long tapping a computer icon will offer one or more of the following options:

  • Computer Details: The top information pane includes the Device Name displayed at the top; this is followed by the Company Assigned Name, the full name of the machine as your network sees it; and then the Last Used date is displayed next.

    • Tap the trash can icon to delete this Computer pairing; after confirmation, you will be returned to the My Computers main page

    • Tap the timer icon to show the Login History for this machine; click the X in the upper left to return

    • Tap the pencil icon next to Rename Computer to give this machine a new label; click Save when finished

    • Default Computer Status: If this computer is not already the default computer for login, "Make this my Default Computer," will display next to a toggle switch. To make this computer the default, toggle the switch to the On position and click Save. Once a computer is made the default, it will appear in the bottom center of the My Computers pane, and its Computer Details page will state, "This is my Default Computer", with no toggle. To change this away from being the default, assign another default computer.

My Web Accounts

Tapping My Web Accounts opens a list of paired accounts.

Tapping one will open the Manage Your Web Account page. The top information pane includes the account's associated Username displayed at the top; this is followed by the Web Account System Name in the form of the RP Application name as defined in Control Center; and then the Last Used date is displayed next.

At the bottom of this information pane are three icons:

  • Tap the trash can icon to delete this Web Account; after confirmation, you will be returned to the My Web Accounts main page

  • Tap the Login button to authenticate using Tap to Login

  • Tap the timer icon to show the Login History for this key; click the X in the upper left to return

My Security Keys

Tapping My Security Keys opens a list of paired security keys, including passkeys.

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Need Help?

Clicking Need help pairing a security key? will open Entra/Azure AD: HYPR Enterprise Passkey: Pairing a HYPR Enterprise Passkey for a full set of instructions.

Tapping an entry will open the Security Key Management page. The top information pane includes the key's Device Name displayed at the top; this is followed by the relying party (RP) ID in the form of a URL; and then the Last Used date is displayed next.

At the bottom of this information pane are two icons:

  • Tap the trash can icon to delete this Security Key; after confirmation, you will be returned to the My Security Keys main page

  • Tap the timer icon to show the Login History for this key; click the X in the upper left to return

Support

See HYPR Mobile App Support for a full description.

HYPR Mobile App Onboarding

In cases where a user opens a Magic Link or directly accesses Device Manager on your tenant using a mobile device, HYPR will offer an experience parallel to that of the Device Manager when viewed from a workstation.

To create a new pairing, tap Add New Login Method. You are given a choice of methods: HYPR Mobile App or Passkey.

Mobile Onboarding with the HYPR Mobile App

Choosing HYPR Mobile App will open the Pair Your Phone dialog, which by default offers a code and URL to enter for manual pairing. Scroll down and tap the Scan QR Code button to change to a scannable QR code; likewise, from the Scan QR Code page, click Login Manually to pair using a typed code.

The HYPR Mobile App will complete your pairing. The original HYPR pairing window returns to the main Device Manager where you started.

Mobile Onboarding with a Passkey

Choosing Passkey will open the Pair Your Phone dialog. Follow the device's browser prompts for adding a passkey (security key or device biometric). Some choices are shown here, but this is not an exhaustive list.

Once you have completed pairing your passkey, your passkey is now paired and HYPR returns to the Device Manager.