Supported Platforms

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HYPR 8.0.0 Uses Keycloak 16.1.1

HYPR version 8.0.0 uses Keycloak version 16.1.1, and is no longer compatible with Keycloak version 7.0.

Customers who are running HYPR on-premises must also upgrade Keycloak as part of the HYPR 8.0.0 upgrade. HYPR Cloud customers will get the Keycloak upgrade automatically. Regardless of installation type, all customers should plan to thoroughly test any HYPR instances, with an emphasis on deployments which use Intelligent Extensions, rely on custom templates within HYPR or Keycloak, or deploy applications which depend on embedded browser functionality.

Here's what you'll need to run each of the HYPR components:

ComponentRequirements
HYPR Control CenterSupported browsers:

Chrome
Firefox
Edge
Safari
HYPR Mobile App (Android)Supported versions:

Android 8.0+

Please note that for security reasons the app will immediately terminate without issuing an error if run on a rooted Android device.
HYPR Mobile App (iOS)Supported versions:

iOS 12.4+

Please note that for security reasons the app will immediately terminate without issuing an error if run on a jailbroken iOS device.
HYPR Device ManagerSupported browsers:

Chrome
Firefox
Edge
Safari
HYPR Workforce Access Client
(Windows)
Supported Windows versions:

Windows 11 Pro
Windows 10 Pro (1607+)

_Note that the current onboarding process downloads the 64-bit version. If you need a 32-bit installer, please contact HYPR Support.

_Additional Requirements:
See the detailed Requirements for the HYPR Workforce Access Client, which are different depending on the type of installation you’re doing (Quick or Advanced).
HYPR Workforce Access Client
(Mac)
Supported macOS Versions:

12 (Monterey)
11 (Big Sur)
10.15 (Catalina)
10.14 (Mojave)
10.13 (High Sierra)

_Note that Mojave or later is required if you want to use Apple's Touch ID fingerprint recognition

_Additional Requirements:
See the detailed Requirements for the HYPR Workforce Access Client, which are different depending on the type of installation you’re doing (Quick or Advanced).
Supported FIDO2 DevicesHYPR web authentication is compatible with all FIDO2 Certified devices. The following devices are known to register and authenticate correctly:

Android Authenticator with SafetyNet Attestation
Excelsecu eSecu FIDO2 Security Key
FEITIAN ePass FIDO2 Authenticator
FEITIAN ePass FIDO2-NFC Authenticator
Google Chrome Mac Touchbar
Thetis FIDO2 Security Key
Windows Hello Hardware Authenticator
Windows Hello Software Authenticator
Yubico Security Key (blue)
Yubico YubiKey 5 Series
Yubico YubiKey 5 Series with NFC
Yubico YubiKey 5C
Yubico YubiKey 5Ci FIP
YubiKey Bio Series

Other models may be compatible. Refer to the FIDO Alliance for a comprehensive list.

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Backward Compatibility

All HYPR components are fully compatible across the three previous/subsequent minor (X.X) HYPR releases