6.5.0 Release Notes

What's New?

Release DateProduct/VersionPlatformNotes
10/30/2020Windows Workforce Access 6.5.0Windows (7, 8, 10)Workstation reboot required if upgrading from 6.4.1 or earlier
10/30/2020Mac Workforce Access 6.5.0macOS (High Sierra, Mojave, Catalina, Big Sur)Workstation reboot required
10/30/2020Android HYPR Mobile App 6.5.0Android 8.0+
10/30/2020iOS HYPR Mobile App 6.5.0iOS 11+
10/30/2020Server 6.5.0Server
10/30/2020Android SDK 6.5.0Android 6.0+
10/30/2020iOS SDK 6.5.0iOS 10+


Backward Compatibility

All HYPR components are fully compatible across the three previous/subsequent minor (X.X) releases

New Features

Remote Lock [Preview Feature]
The new Remote Lock functionality allows HYPR users to re-lock a workstation via their mobile device. Remote locking can be initiated from the HYPR Mobile App by long pressing the workstation's icon on the My Computers screen then selecting Lock Computer. The Remote Lock functionality is currently available in the Android version of the Mobile App with iOS support to follow in a subsequent release. Please contact your HYPR Customer Success manager if you’d like to preview this functionality.


Enhanced User Metrics
To better track usage metrics, the new uniqueActiveUsers API endpoint is now available to report daily/weekly/monthly unique active user counts. Please see the API Reference for details.

Recovery PIN Enhancements
Helpdesk admins can now retrieve recovery PINs through the User Management screen in the HYPR Control Center. Recovery PIN events are now also tracked on the Audit Trail page. See Recovery Mode for details.

Improved Logging and Troubleshooting
The Audit Trail page in the HYPR Control Center now includes a refresh button to update the search results along with a "Last Updated" timestamp to show when the last search/refresh took place. Any errors displayed on the Audit Trail page now contain a direct link to the Error Codes Troubleshooting Table in the HYPR Knowledge Base. The format of the Trace ID generated by the HYPR Mobile App has also been updated to more closely match the format used elsewhere in the platform.

Improved QR Scanning Experience
To prevent the registration process timing out if the user isn't ready to proceed, the Workforce Access Client now has a “Begin Pairing” button that delays starting the registration clock until the user is ready to scan the QR code with their mobile device. The QR code is also masked in the meantime for additional security.

Customizable Instructions for Windows Sign-in Screen
The Windows sign-on screen text displayed by the Workforce Access Client is now customizable through the installation script or by editing the Windows registry.

Streamlined PIN Authentication UI for iOS
The PIN screen displayed in the Mobile App for registration or authentication on iOS no longer requires the user to press an OK button to complete the PIN entry. The keyboard now also automatically opens when the user lands on the screen, after a 0.25 second delay. This delay is configurable in the SDK (see iOS FIDO PIN Authenticator).

Improved API Error Handling for Incorrect Values
The API now validates the data passed into any endpoints that take parameters and will return an appropriate 400 error if the values aren't valid.

General Improvements

  • (Android) Allow deregistration of specific authenticators
  • (Android) Fix authentication failure caused by users responding to unlock push notification while mobile device is locked
  • (Android) Fix error when re-registering a previously unpaired mobile device
  • (Android) Support multiple registered users on a single device in Android SDK
  • (Control Center) Correctly handle FIDO server requests when updating an RP application whose name starts with a number
  • (Control Center) Improve error message for application load failure
  • (Device Manager) Add warning message if users log in using an unsupported browser
  • (Windows) Ensure the HYPR service restarts the RP connection when the registry settings change
  • (Windows) Fix Yubikey certificate enrollment to support CNG provider keys
  • (Windows) Fix incorrect “Computer already unlocked” status that required users to reboot or switch to offline mode
  • (Windows) Fix pairing issue with Yubico 5.2.x security key when using Firefox
  • (Windows) Show correct system tray notification message when certificate has expired
  • (iOS) Add method to get a list of registered authenticators for a user account
  • (iOS) Allow deregistration of specific authenticators
  • (iOS) Fix intermittent -3000 error code when computer gets unlocked
  • (iOS) Improve push notification handling
  • (macOS) Change the location for application logs from /tmp to Library/Logs so they're preserved on restart
  • (macOS) Improve compatibility with new macOS Big Sur