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Version: 10.5.0

End User Screen Management System

The End User Screen Management System allows Control Center administrators to customize content and branding displayed on end-user screens for both Requesters and Approvers within the HYPR Affirm workflow.

API-Only Implementation

This feature currently has API-only support. No Control Center user interface is available yet. All configuration must be done through API calls.

General Branding

For general branding customization (logos, backgrounds, colors), see Custom Branding.

Overview​

The End User Screen Management System provides granular control over the content and branding displayed on all Affirm verification screens. This enables organizations to:

  • Customize titles, descriptions, and instructional text
  • Apply company-specific branding and messaging
  • Create consistent user experiences across all verification steps
  • Support localized content for global teams
  • Track changes through version control

Customizable Screens​

The system supports customization for the following verification screens:

Core Verification Screens​

  • Consent Screen: Initial consent and terms acceptance
  • Instructions Screen: Step-by-step guidance for users
  • Login Identifier Screen: Username/email input
  • Phone Number or Email Screen: Contact information collection
  • OTP Screen: One-time password verification
  • Location Screen: Location-based verification

Identity Verification Screens​

  • IDV Await Screen: Waiting for identity verification
  • IDV Requestor Report Screen: Verification status reporting
  • Document Liveness Screen: Document and biometric verification
  • Auto Approval Await Screen: Waiting for automatic approval

Outcome Screens​

  • Outcome Screen: Final verification results
  • Denied Screen: Access denial notification

Content Customization Options​

Each screen supports the following customization elements:

Card Header​

  • Title: Main screen title
  • Description: Screen description text

Card Content​

  • Main Content: Primary instructional text
  • Extra Content: Additional information or tips
  • Caption 1: Primary footer text
  • Caption 2: Secondary footer text

Button Labels​

  • Customizable button text for all interactive elements

API Configuration​

Since this feature has API-only support, all configuration must be done through the REST API endpoints. See Affirm Content Customization API for complete API documentation.

Key API Endpoints​

  • POST /content-customization - Create new content customization
  • POST /content-customization/:id - Update existing content customization
  • GET /content-customization - List all content customizations
  • GET /content-customization/:id - Retrieve specific content customization